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>> BT Broadband

G1NZO
(regular) Fri 19-Jun-15 15:36:39

What happens after Infinity Contract expires

[link to this post]

We had BT Infinity installed for last 2 years in our property
I am no longer getting Billed by BT for Infinity
We still have the Infinity Modem connected and appear to have a basic 2 Meg internet connection
Anyone know if this is correct

MrSaffron
(staff) Fri 19-Jun-15 16:09:31

Re: What happens after Infinity Contract expires

[re: G1NZO] [link to this post]

Urm no - the contract should switch to a 30 day rolling contract i.e. so long as you keep paying they keep providing it but at the standard price rather than any promotional price.

If not paying a bill then they might downgrade connection to minimum speeds until you pay again. So time to chase and find out why you are not being billed assuming you want to continue with Infinity.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
Personal website including useful broadband snippets and maps

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

RobertoS
(elder) Fri 19-Jun-15 16:28:06

Re: What happens after Infinity Contract expires

[re: G1NZO] [link to this post]

Do you bank with the Royal Bank of Scotland, NatWest, or any other RBS subsidiary? If so, when was your last payment due and did it go out?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM

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