HH5A and disconnection?

12:19:47, 25 Jul. (1211028.240000) PPP LCP Send Termination Request [User request]
12:19:45, 25 Jul. (1211026.310000) The system is going DOWN for reboot.
12:19:45, 25 Jul. (1211026.310000) OpenRG is going for reboot by IPC command

User request? nobody requested a reboot or a disconnect... is this the rebooting bug?

That sounds like the two week reboot that BT do.

Same with the HH4A:

11:12:42, 15 Jul. (1218010.920000) PPP LCP Send Termination Request [User request]
11:12:40, 15 Jul. (1218009.050000) The system is going DOWN for reboot.
11:12:40, 15 Jul. (1218009.050000) OpenRG is going for reboot by IPC command
11:12:35, 15 Jul. (1218004.050000) OpenRG will go down for reboot in 5 seconds

This is normal, well ours has done that every two weeks since we have had the HH4A, it can be very annoying especially when your online playing a MMO.

Paul

Strange, I'm trialing the newest firmware as well... never seen this til now.

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.204.1.11 | Last updated 23/05/15

In fairness I only use the Infinity 2 at the weekends, first time getting d/c and noticing it.

In reply to a post by BuckleZ:

In fairness I only use the Infinity 2 at the weekends, first time getting d/c and noticing it.

Yeah, we have only noticed it if we are using the connection at the time it reboots, otherwise we wouldn't of known.

Paul

In reply to a post by BuckleZ:

Strange, I'm trialing the newest firmware as well... never seen this til now.

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.204.1.11 | Last updated 23/05/15

Well we are using the following firmware on our HH4A:

BT Home Hub 4 (Type A) | Software version 4.7.5.1.83.8.130.1.26 | Last updated 24/01/15

Its a shame it doesn't check to see if there is anyone using the connection before it decides to do a full reboot.

Paul

I got this trial firmware, which I would have hoped sorted the issue. Sigh

Mines driving me a little crazy with the seemingly random disconnects.
How did you get the trial firmware by the way?

In reply to a post by BuckleZ:

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.204.1.11 | Last updated 23/05/15

My HH5A is showing:-

Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 24/07/15

I am signed upto the BT Trial centre.


It looks like it's been rolled out or being rolled out to everyone as per the above post.