My internet connection died at 17:45 Saturday 8th August. Now 10pm Sunday 9th.
I rebooted the HG612 and my Netgear N7000
I logged into the HG612 and saw the sync was OK as normal, but no IP connection to the exchange. This explains why my N7000 can't get a PPPoE connection.
Note : I've had a stable line for years, no cause to complain. No disconnects, all good.
I swapped the HG612 out for an ECI VDSL modem I have. DSL syncs, same problem tho. PPPoE can't connect through.
I powered down the HG612 for 10 minutes, and noticed something odd - the sync speed stayed the exact same (with no IP to the exchange) but the error list (FEC, etc) had NOT reset itself. I would expect the sync speed to change ever so slightly, which it has done every time I've had a power drop in the past, and I would also expect the HEC/CRC errors to reset. On the network side (Status/WAN/Network), ptm1.101 is blank, and getting little traffic (57 bytes total).
I also powered down the VDSL modem for 5 hours today. Same issue on startup.
Does this sound like the exchange end has got stuck somehow and my line needs a quick kick as it's not resetting itself?
Edited by thinkpl (Sun 09-Aug-15 22:10:29)