I cannot report these faults due to they are all down to the intermittent line fault we have had for the last few years, and I don't want to be lumbered a bill for BT Openreach to come out (when its no longer windy or rainy and say "sorry no faults detected" etc.
Same for us too. Our line which previously pulled 20Mbps has dropped to a record low of under 2Mbps.
It's a good question. How do you actually prove that an intermittent line fault is re-occurring in stormy weather?
Audio record the crackling phone line?
Video the modem stats page showing sync dropping over and over?
Show the connect speed being slashed by 90%?
Whatever the proof you offered Openreach may still write it off as due to customer wiring.
The same questions are being asked on the TalkTalk forum.
When BTOpenreach deals with intermittent faults, is it more sympathetic towards customers of BT Group (e.g. BTRetail and Plusnet) than it is towards rival LLU customers?
For BT Group customers, instead of recording a No Fault Found which generates a £130 charge for the end-user, note it down as "an intermittent fault identified; cause not located."
Subtly providing a two-tier fault repair system that:
(a) boosts BT Group coffers through NFF call-out charges; and
(b) leaves LLU customer frustrated with his rival telco; and more likely to migrate.
(c) creates illusion of better service for BT Group customers