I have had a battery contact (info from engineer) on my line since 12/11/15. It seems somebody wrote the fault off as resolved shortly after my report. I reported it again, BTO engineer arrived 18/11/15 put an oscillator on the line, disappeared for two hours came back at 16:30 collected his equipment and told me he can't find the contact and has a social engagement that evening so was unable to continue but the fault would be picked up over the weekend. Phoned India and was told fault would be cleared by 23/11/15. BT person rang me on Sunday 15:18 to say the fault was cleared. Still faulty, rang India. The man there tells me that the fault is "almost" cleared and will need some "tidying up" and will take until 12:00 on 23/11/15. Still faulty. The fault causes my download speed to be halved and the speed to be very erratic, my upload speed is more effected dropping from approx. 7Mbs to.5Mbs Can anyone tell me how to escalate this as ringing India seem a waste of time. With thank in anticipation.
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