My normal DL speed is 6Meg (asdlmax) but three weeks ago we lost dial tone although BB continued at about 1-2 Meg. Eventually line fault was repaired but BB speed immediately dropped to 0.1 Meg. After many more hours on the phone to India they managed to bring it up to 1 Meg which has since dropped back to around 0.5 Meg. Unable to get an engineer visit until 4th Jan which will mean I have been without my phone/broadband service for a month.
Can anyone suggest/help?
My HH4 gives this: DSL Link Up: Down Rate=608Kbps, Up Rate=128Kbps; SNR Margin Down=6.0dB, Up=7.0dB