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Standard User t99del
(newbie) Thu 31-Dec-15 10:34:41
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BT - disconnected then reconnected giving slow connection

[link to this post]
earlier this month my phone line and broadband stoped working.
an engineer visited to resolve and eventually found my line had been disconnected in the street cabinet !
he re connected my line to a new 'pair' and all started working again.
previously my broadband ran at around 4Mb (yes thats right 4Mb)
it is now running around 2Mb
I was advised it will take 10- 14 days to retrain the line
20 days have passed still only 2MB
BT have now said not a problem as with in agreed levels

What can I do to get my 4Mb line back
Standard User ian72
(eat-sleep-adslguide) Thu 31-Dec-15 11:08:48
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Re: BT - disconnected then reconnected giving slow connectio

[re: t99del] [link to this post]
Cross posting isn't allowed on this forum as it confuses people when multiple conversations are happening. You have already had a response in the other thread so would suggest the conversation continues over there.
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