earlier this month my phone line and broadband stoped working.
an engineer visited to resolve and eventually found my line had been disconnected in the street cabinet !
he re connected my line to a new 'pair' and all started working again.
previously my broadband ran at around 4Mb (yes thats right 4Mb)
it is now running around 2Mb
I was advised it will take 10- 14 days to retrain the line
20 days have passed still only 2MB
BT have now said not a problem as with in agreed levels
What can I do to get my 4Mb line back