User comments on ISPs
  >> BT Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | >> (show all)   Print Thread
Standard User deleted
(deleted) Tue 02-Feb-16 15:04:57
Print Post

National outage for BT....


[link to this post]
 
Social Media seems to be full of comments that BT Broadband is suffering from a national outage.

Is it really the whole of the UK thats down?

And if so anyone know why?
Standard User Oliver341
(eat-sleep-adslguide) Tue 02-Feb-16 15:06:11
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by RoosterUK:
Is it really the whole of the UK thats down?

If this posts, then no.

Oliver.
Standard User deleted
(deleted) Tue 02-Feb-16 15:08:01
Print Post

Re: National outage for BT....


[re: Oliver341] [link to this post]
 
Correct.


Register (or login) on our website and you will not see this ad.

Standard User chris6273
(committed) Tue 02-Feb-16 15:08:38
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by RoosterUK:
Social Media seems to be full of comments that BT Broadband is suffering from a national outage.

Is it really the whole of the UK thats down?

And if so anyone know why?


Yes, a lot of people seem to be down who are with BT. We have two lines; one with Enta and one with BT. The BT line is down while the Enta one is up.

Accessing the BT Status page on our Enta line doesn't work. So it appears as though BT is down; even as far up as Scotland.

-------------------------------------------------------------------
A.K.A: Chrisszzyy

Telewest (2004-2006): 256Kbps -> 512Kbps
University of Portsmouth's Horrible Network (2013 - 2014) - Supposedly 100/100Mbps
BT (2006 - Present): 8128/448 -> 22494/1211 -> 79987/20000Kbps (BT Infinity 2 on Huawei Cab)
Virgin Media's ridiculously rubbish upload connection (2014 - Present): 152/12Mbps
Standard User mlmclaren
(fountain of knowledge) Tue 02-Feb-16 15:14:31
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
My broadband can't get authentication on BT's systems so won't connect, the MY BT apps on phone won't login and BT site also down...

[censored]

Standard User deleted
(deleted) Tue 02-Feb-16 15:17:37
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
I have two lines, one FTTC with Zen (via BT Wholesale) and one ADSL with BT.

My BT ADSL modem won't authenticate.
Even the BT service status website appears to be down.

Zen via BT Wholesale is fine.
Standard User deleted
(deleted) Tue 02-Feb-16 15:18:35
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Hearing from a colleague that his BT connections are still up but lots and lots of reports on Twitter from all over the country stating their BT connection is down, so if not 100%, it's still a pretty significant problem.
Standard User deleted
(deleted) Tue 02-Feb-16 15:18:42
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Mine is working or I couldn't be posting this.
Standard User mlmclaren
(fountain of knowledge) Tue 02-Feb-16 15:25:45
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by TheLastMinute:
Hearing from a colleague that his BT connections are still up but lots and lots of reports on Twitter from all over the country stating their BT connection is down, so if not 100%, it's still a pretty significant problem.


Broadband will remain connected, its those that disconnect for some reason that will not be able to reconnect.

Standard User deleted
(deleted) Tue 02-Feb-16 15:26:45
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
My BT Broadband in Southampton is working but contacts in Bristol advise theirs is down.
Standard User Matt182
(member) Tue 02-Feb-16 15:30:27
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Mine and my sisters are both down in Cornwall.

Was watching a film when it cut out at around 1420.

-------------------------------------------------------------
BT FTTC Infinity Option 2

http://www.thinkbroadband.com/speedtest/button/13614...

http://www.speedtest.net/result/2033788623.png
Standard User mlmclaren
(fountain of knowledge) Tue 02-Feb-16 15:30:59
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
My hub says it connected now but not passing data

Standard User Oliver341
(eat-sleep-adslguide) Tue 02-Feb-16 15:34:01
Print Post

Re: National outage for BT....


[re: mlmclaren] [link to this post]
 
Still up here, BT website failed to load earlier but it's ok now.

Oliver.
Standard User Oliver341
(eat-sleep-adslguide) Tue 02-Feb-16 15:38:29
Print Post

Re: National outage for BT....


[re: Oliver341] [link to this post]
 
A few sites still not loading though, e.g.:

www.natwest.com
www.sainsburys.co.uk
www.diy.com
www.williamhill.com
www.screwfix.com

Oliver.
Standard User keith969
(member) Tue 02-Feb-16 15:48:57
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by RoosterUK:
Is it really the whole of the UK thats down?


It's working just fine here in sunny Oxfordshire...

BT Infinity 2, 43mbs down 9mbs up
Standard User deleted
(deleted) Tue 02-Feb-16 15:49:23
Print Post

Re: National outage for BT....


[re: mlmclaren] [link to this post]
 
Not as clear cut as that.
My DSL was in sync and was logged into internet but wouldn't resolve any web sites or ping any IP addresses. When I rebooted router, I then got sync but internet wouldn't authenticate.

It may have been that the DNS settings in the modem were using BT's DNS servers and the ones set on my modem are not responding. Maybe those using other DNS settings remain connected and working OK?
Standard User bowdon
(member) Tue 02-Feb-16 16:01:49
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Im down here. It wont get an ip lease.
Still connected to the cabinet.
Bt phone status line down for checking bb and email.

Demon => Freeserve => Pipex => Be => Sky => BT Infinity 2
Standard User deleted
(deleted) Tue 02-Feb-16 16:14:22
Print Post

Re: National outage for BT....


[re: Oliver341] [link to this post]
 
Only one that doesn't work for me is Sainsbury's, the rest are fine. It may be a different issue altogether.
Standard User deleted
(deleted) Tue 02-Feb-16 16:14:49
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
At least some of this seems to be fixed now, but I've no intention of dropping my broadband to see if it will re-authenticate.
Standard User deleted
(deleted) Tue 02-Feb-16 16:17:05
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Dead in Whitstable, my tunnel dropped some time after 2, not back yet...
Standard User bowdon
(member) Tue 02-Feb-16 16:30:02
Print Post

Re: National outage for BT....


[re: bowdon] [link to this post]
 
I'm back up and running!

Demon => Freeserve => Pipex => Be => Sky => BT Infinity 2
Standard User Oliver341
(eat-sleep-adslguide) Tue 02-Feb-16 16:30:39
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by EddyTheDog:
Only one that doesn't work for me is Sainsbury's, the rest are fine. It may be a different issue altogether.

They started coming back online shortly after I posted. Sainsbury's is back now too.

Oliver.

Edited by Oliver341 (Tue 02-Feb-16 16:31:46)

Standard User deleted
(deleted) Tue 02-Feb-16 16:43:25
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Back up and running...
Standard User rob54
(committed) Tue 02-Feb-16 17:16:45
Print Post

Re: National outage for BT....


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
They started coming back online shortly after I posted. Sainsbury's is back now too.

Sainsbury's still out for me here

------------------------------------------------------------------------
WIndows 7 SP1, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Security,
Website & email hosting & domain name provider - www.tsohost.co.uk
Standard User bowdon
(member) Tue 02-Feb-16 18:18:12
Print Post

Re: National outage for BT....


[re: bowdon] [link to this post]
 
Hmm..

there seems to be routing issues going on. Some sites can't be loaded up.

I'm assuming this is normal.

My PS4 also can't connect to the net either. I'm assuming its trying to connect to the PSN.

Demon => Freeserve => Pipex => Be => Sky => BT Infinity 2
Administrator MrSaffron
(staff) Tue 02-Feb-16 18:28:12
Print Post

Re: National outage for BT....


[re: bowdon] [link to this post]
 
Very possibly, we are seeing more BT users testing their connection, so it could be people are unsure if its their connection or BT, and detail on the fault is thin on the ground so could be that a chunk of the network is still not up, i.e. they've got basic connections up but still working on getting things back to 100%.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Tantalus
(learned) Tue 02-Feb-16 19:23:30
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
BT working in SW19
Standard User deleted
(deleted) Tue 02-Feb-16 19:23:41
Print Post

Re: National outage for BT....


[re: MrSaffron] [link to this post]
 
Even us openreach engineers suffered a outage where nobody could get jobs or send completed jobs back very entertaining
Standard User Nightglow
(regular) Tue 02-Feb-16 20:05:29
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
Still problems in Bath.
Standard User mlmclaren
(fountain of knowledge) Tue 02-Feb-16 21:59:49
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by craski:
Not as clear cut as that.
My DSL was in sync and was logged into internet but wouldn't resolve any web sites or ping any IP addresses. When I rebooted router, I then got sync but internet wouldn't authenticate.

It may have been that the DNS settings in the modem were using BT's DNS servers and the ones set on my modem are not responding. Maybe those using other DNS settings remain connected and working OK?


My Hub was saying that it could authenticate but was failing to receive a configuration from BT!

Standard User mlmclaren
(fountain of knowledge) Tue 02-Feb-16 22:04:13
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
In reply to a post by project_x_uk:
Even us openreach engineers suffered a outage where nobody could get jobs or send completed jobs back very entertaining


According to Openreach engineer I spoke to last week that's a daily occurrence (at least around this way anyway)

Standard User PaulKirby
(fountain of knowledge) Tue 02-Feb-16 22:51:21
Print Post

Re: National outage for BT....


[re: MrSaffron] [link to this post]
 
I know I have been having routing issues for the last couple of days where the RS Components site was up and down more times than a kid with a yoyo.

And it seems like it was worse tonight.

Paul
Standard User RobertoS
(elder) Tue 02-Feb-16 22:55:50
Print Post

Re: National outage for BT....


[re: PaulKirby] [link to this post]
 
Must be a very heavy and securely fixed high up yoyo to make a kid go up and down tongue.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
Standard User PaulKirby
(fountain of knowledge) Tue 02-Feb-16 22:59:38
Print Post

Re: National outage for BT....


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Must be a very heavy and securely fixed high up yoyo to make a kid go up and down tongue.
LOL

Paul
Standard User deleted
(deleted) Mon 13-Jan-20 12:17:19
Print Post

Re: National outage for BT.... *DELETED*


[re: deleted] [link to this post]
 
Post deleted by MrSaffron
Standard User Malwaremike
(experienced) Mon 13-Jan-20 12:48:49
Print Post

Re: National outage for BT....


[re: deleted] [link to this post]
 
^^ SPAMMERS EVERYWHERE frown
Administrator MrSaffron
(staff) Mon 13-Jan-20 13:29:16
Print Post

Re: National outage for BT....


[re: Malwaremike] [link to this post]
 
But not for long

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Pages in this thread: 1 | 2 | 3 | 4 | >> (show all)   Print Thread

Jump to