Hi I enquired about this speed increase a while back and I put it on hold because the lady from customer services said that I could get the extra speed but would have to agree to a new contract which I do not want to do with BT did you have to agree to a new contract ?
Kr1s69 (knowledge is power)
Thu 09-Jun-16 21:37:18
Hi that sounds about what is normal for BT customer services they are not all singing from the same sheet she definitely said I would have to sign up to a new contract what a shower comes to something when cust. services don't give out the correct info.
ukhardy07 (knowledge is power)
Fri 10-Jun-16 11:32:36