So from leaving Sky you have tried Plusnet, SSE and now BT, and still have the problem. Did you also have disconnects with Sky?

No. When I left Sky, I went from LLU to BT and ported my number. From then on, the telephone service didn't work properly, but the fibre was fine. BT EO have said the problem lies with Easynet equipment. From a question in the forum about it, when the number is dialled, it still hits Easynet rquipment first beofre being re- directed to the BT network, which is where the fault is. I can live with the fault as we don't use the home phone, but it is annoying for it not to work as it should.

Sorry, the Technicolor doesn't give that info

In reply to a post by Discus:

I left +Net to go to SSE. Along with others the speeds were abysmal, so after a lot of fault finding, I was allowed a free transfer out, hence I am now at BT.

Have I seen you on UKHD?

I am getting the same with BT so your not alone.

UKHD? Sorry, don't know what that is.

In reply to a post by Discus:

UKHD? Sorry, don't know what that is.

UK Hot Deals, and I apologise I've just read a 137 page comment section about people in the same position as you and wondered if you were one of those people.

Edited by 23Prince (Sat 03-Sep-16 19:06:01)

I take it we are talking about SSE? No, it isn't me, but I was pretty vocal on another forum

In reply to a post by Discus:

I take it we are talking about SSE? No, it isn't me, but I was pretty vocal on another forum

Hi,

Yes SSE - and okay I will have to see if I can find you

AKA Marksfish

In reply to a post by Discus:

No. When I left Sky, I went from LLU to BT and ported my number. From then on, the telephone service didn't work properly, but the fibre was fine.

I was talking about your broadband changes. But you moved broadband and phone from Sky to Plusnet. Not to BT. (I have read all about the number port problem).

Your disconnects started with Plusnet, and were in a way attributed to G.INP.

I haven't seen any posts about disconnections on SSE, just the terrible throughput. Was that LLU, and were you using your Billion router? Was your line moved to SSE or did it stay with Plusnet?

You seemed to be with them for less than two months, leaving because of the speed problems, and moved to BT, on or just before 24 August. I assume your line then moved to BT.

Apparently OK on the Home Hub 6 for a few days, then it started falling over. There have been lots of problems with that modem/router, but I don't remember off-hand whether they include frequent disconnections. So you swapped to your SSE router.

An engineer at some stage removed some star wiring, and your disconnection stopped.

Am I right so far?

Leaving aside the CLI issue and all the other troubles, the problem we should really be discussing is your discontent with being put onto interleaving at 50.72Mbps instead of around 55Mbps on Fast Path.

Is that where we are?

Edited by RobertoS (Sat 03-Sep-16 20:45:39)