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Have finally been able to order Infinity2, so only another month to wait for the hoped super speeds. I assume all I will need to do is plug in the BT hub and it will do the rest. If any member has experience of doing an installation I would be happy to hear the pros and cons so that I can be ready.
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Yeah plug in hub and off you go, for best speeds ideally modem connected to the master socket via a VDSL faceplate. So question is how is the existing modem plugged in?
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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My BT Smart Hub is connected via a filter to the Master Socket (which is the one with a line down the middle and 2 screws to take out to get to the test socket). BT engineer installed this master socket recently.
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And if no other extensions at all, then perfect setup
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Well, there is an extension that was put in by an ex BT engineer who fitted it when he came to install Sky TV. Do not have Sky any longer and my telephone is plugged into it. The wires from this extension go into the back of the Master socket.
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If all is going to the back of the master socket, do you have all 3 of these connected up, shown in the image below?
Image of NTE5A Master socket + xDSL Filter Faceplate + Phone Faceplate.
If you have all 3 and its all done right then you should be fine.
The middle image of the xDSL Filter Faceplate will have a data connector (i.e. RJ45 Socket) on it where you can connect your Smart Hub into using the supplied cable RJ11 flat cable which will also fit into the RJ45 socket.
Paul
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The wires from this extension go into the back of the Master socket. If you remove the front faceplate to access the test socket, the phone should stop working.
Does it?
If the phone still works then the extension is wired incorrectly.
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Removing of course needs to be done gently because of the connected wires. That's if it is an NTE5A, not a new NTE5C.
Then there is the question of the ring wire. Almost certain to be present.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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The OP says the current modem/router is connected through a filter to the master socket. So they don't have an interstitial filter plate.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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The OP says the current modem/router is connected through a filter to the master socket. So they don't have an interstitial filter plate.
I was just making sure.
Paul
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See My BT Smart Hub is connected via a filter to the Master Socket (which is the one with a line down the middle and 2 screws to take out to get to the test socket). BT engineer installed this master socket recently. There aren't 2 screws on a NTE5C.
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There aren't 2 screws on a NTE5C.
Agreed, the face plates clip of, it was designed so that people without any tools can gain access to the test socket, which makes sense.
I am not a fan of them due to you can knock the face plates off too easy.
I hope they don't fit them for FTTP that get FVA  I know there was talk of having the FV Face plates made, but not seen one yet.
Paul
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See My BT Smart Hub is connected via a filter to the Master Socket (which is the one with a line down the middle and 2 screws to take out to get to the test socket). BT engineer installed this master socket recently. There aren't 2 screws on a NTE5C. Please don't correct me with incontrovertible statements of fact  .
Yes - I didn't think of that  .
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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I unscrewed the face plate of the BT Master Socket and the telephone ceased to work. There were wires from the faceplate to the main body of the Master Socket.
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I unscrewed the face plate of the BT Master Socket and the telephone ceased to work. That's good  . There were wires from the faceplate to the main body of the Master Socket. Uhhh????
Are you sure they didn't just go to get to some exit point hidden behind the main body? (Don't go unscrewing the main body!)
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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No I am not sure they didn't go behind the main body.
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I unscrewed the face plate of the BT Master Socket and the telephone ceased to work. That's good .There were wires from the faceplate to the main body of the Master Socket. Uhhh????
Are you sure they didn't just go to get to some exit point hidden behind the main body? (Don't go unscrewing the main body!)
They "might" be referring to using the same cable going into the master socket, but a different pair returning back.
Ours uses one pair from the BT80 (i.e. living room) to our master socket (hallway) and then the filtered phone line for the main phone use the other pair to go back to the BT80 and then to our phone base.
BT did it that way many years ago when we originally had the NTE5A installed which saves on the amount of cables.
Paul
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That's possible. Which would be fine.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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That's possible. Which would be fine.
It depends on how good the cable is and the amount of twists the pairs have.
I have seen some cheap twisted pair cables that had hardly any twists, so noise got partly onto the other pair, granted this was very high speed over higher frequency than what vDSL uses.
If its legit CW1308 cable they should be fine.
Paul
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