HH Login Failure

I have just tried to log in to my HH using the password as originally set, the password I always use to log in to it and it keeps telling me the password is incorrect.

I know it is not as I have never changed it and used it only yesterday with this password.

Any ideas what I can do?

Factory reset

Make sure you don't have caps lock on.

Paul

Type the password in notepad, just to make sure the keyboard doesn't have a dodgy key. Won't be the first time.

Anyone else use the network?

Chances are if the keyboard is fine and typing correctly that somebody has changed it.

Nope. Odd how it got changed.

I trust when you reset it you also set it to something completely new, and fairly complex? Not just back to what you had before.

Sounds like someone has access to your HH.

Disable WPS and change the wireless password to something complex.

It doesn't change by itself.

WPS is disabled and the wifi password was changed from day 1, to something very obscure.

Yup, both admin password and wireless password changed to something even more obscure than before, and, both different from each other.

Anybody on your network but you? Friends, family etc?

Password is transmitted in clear text & very easy to obtain if on the same network.

I've never seen a pw change itself, have you looked in logs for logins etc they are kept after a reset on my HH?

No one other than my immediate family has access to the wifi. No one other than me knew the admin password. Those who have access to the wifi would not have a clue what an admin password was, let alone how to change it.

I will have a look at the logs when I get home later, I had assumed they would be deleted but hopefully not.

Got any home plugs on your network? Are they encrypted ? Could a neighbouring house be connecting to your router in error - although how they'd get into the admin part... ?

You can override the password on a HH

Nope, no home plugs.