Infinity 2 business. Rock solid connection speeds. We just lose the connection every 1378/1379 minutes. This has been going on since we got the hub.
12:08:23, 30 Nov. (578348.810000) PTM over DSL is up
12:07:46, 30 Nov. (578312.010000) PTM over DSL is down after 1379 minutes uptime
12:07:46, 30 Nov. (578312.010000) PPPoE is down after 1378 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
12:07:42, 30 Nov. (578308.540000) PPP LCP Send Termination Request [User request]
13:08:58, 29 Nov. (495585.540000) WAN operating mode is VDSL
13:08:58, 29 Nov. (495585.540000) Last WAN operating mode was VDSL
13:08:56, 29 Nov. (495583.630000) PPP IPCP Receive Configuration ACK
13:08:56, 29 Nov. (495583.620000) PPP IPCP Send Configuration Request
13:08:56, 29 Nov. (495583.620000) PPP IPCP Receive Configuration NAK
13:08:56, 29 Nov. (495583.620000) PPP IPCP Send Configuration ACK
13:08:56, 29 Nov. (495583.620000) PPP IPCP Receive Configuration Request
13:08:56, 29 Nov. (495583.510000) PPP IPCP Send Configuration Request
13:08:54, 29 Nov. (495581.770000) PPPoE is up -​ Down Rate=79903Kbps, Up Rate=19999Kbps; SNR Margin Down=9.4dB, Up=14.3dB
13:08:54, 29 Nov. (495581.760000) CHAP authentication successful
13:08:54, 29 Nov. (495581.610000) CHAP Receive Challenge
13:08:54, 29 Nov. (495581.610000) Starting CHAP authentication with peer
13:08:54, 29 Nov. (495581.610000) PPP LCP Receive Configuration ACK
13:08:54, 29 Nov. (495581.600000) PPP LCP Send Configuration Request
13:08:54, 29 Nov. (495581.600000) PPP LCP Receive Configuration Reject
13:08:54, 29 Nov. (495581.600000) PPP LCP Send Configuration ACK
13:08:54, 29 Nov. (495581.600000) PPP LCP Receive Configuration Request
13:08:54, 29 Nov. (495581.600000) PPP LCP Send Configuration Request
13:08:00, 29 Nov. (495528.000000) PTM over DSL is up
13:07:24, 29 Nov. (495491.840000) PTM over DSL is down after 1379 minutes uptime
13:07:24, 29 Nov. (495491.840000) PPPoE is down after 1378 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
13:07:20, 29 Nov. (495488.200000) PPP LCP Send Termination Request [User request]
14:08:37, 28 Nov. (412765.200000) WAN operating mode is VDSL
14:08:37, 28 Nov. (412765.200000) Last WAN operating mode was VDSL
14:08:35, 28 Nov. (412763.270000) PPP IPCP Receive Configuration ACK
14:08:35, 28 Nov. (412763.260000) PPP IPCP Send Configuration Request
14:08:35, 28 Nov. (412763.260000) PPP IPCP Receive Configuration NAK
14:08:35, 28 Nov. (412763.260000) PPP IPCP Send Configuration ACK
14:08:35, 28 Nov. (412763.260000) PPP IPCP Receive Configuration Request
14:08:35, 28 Nov. (412763.150000) PPP IPCP Send Configuration Request
14:08:33, 28 Nov. (412761.370000) PPPoE is up -​ Down Rate=79903Kbps, Up Rate=19999Kbps; SNR Margin Down=9.4dB, Up=14.2dB
14:08:33, 28 Nov. (412761.360000) CHAP authentication successful
14:08:33, 28 Nov. (412761.240000) CHAP Receive Challenge
14:08:33, 28 Nov. (412761.240000) Starting CHAP authentication with peer
14:08:33, 28 Nov. (412761.240000) PPP LCP Receive Configuration ACK
14:08:33, 28 Nov. (412761.230000) PPP LCP Send Configuration Request
14:08:33, 28 Nov. (412761.230000) PPP LCP Receive Configuration Reject
14:08:33, 28 Nov. (412761.230000) PPP LCP Send Configuration ACK
14:08:33, 28 Nov. (412761.230000) PPP LCP Receive Configuration Request
14:08:33, 28 Nov. (412761.230000) PPP LCP Send Configuration Request
14:07:40, 28 Nov. (412708.450000) PTM over DSL is up
14:07:03, 28 Nov. (412671.530000) PTM over DSL is down after 1379 minutes uptime
14:07:03, 28 Nov. (412671.520000) PPPoE is down after 1378 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
14:06:59, 28 Nov. (412667.850000) PPP LCP Send Termination Request [User request]
15:08:12, 27 Nov. (329941.650000) WAN operating mode is VDSL
15:08:12, 27 Nov. (329941.650000) Last WAN operating mode was VDSL
15:08:10, 27 Nov. (329939.840000) PPP IPCP Receive Configuration ACK
15:08:10, 27 Nov. (329939.830000) PPP IPCP Send Configuration Request
15:08:10, 27 Nov. (329939.820000) PPP IPCP Receive Configuration NAK
15:08:10, 27 Nov. (329939.820000) PPP IPCP Send Configuration ACK
15:08:10, 27 Nov. (329939.820000) PPP IPCP Receive Configuration Request
15:08:10, 27 Nov. (329939.820000) PPP IPCP Send Configuration Request
15:08:09, 27 Nov. (329938.140000) PPPoE is up -​ Down Rate=79903Kbps, Up Rate=19999Kbps; SNR Margin Down=9.4dB, Up=14.1dB
15:08:08, 27 Nov. (329938.130000) CHAP authentication successful
15:08:08, 27 Nov. (329937.980000) CHAP Receive Challenge
15:08:08, 27 Nov. (329937.980000) Starting CHAP authentication with peer
15:08:08, 27 Nov. (329937.970000) PPP LCP Receive Configuration ACK
15:08:08, 27 Nov. (329937.970000) PPP LCP Send Configuration Request
15:08:08, 27 Nov. (329937.970000) PPP LCP Receive Configuration Reject
15:08:08, 27 Nov. (329937.970000) PPP LCP Send Configuration ACK
15:08:08, 27 Nov. (329937.970000) PPP LCP Receive Configuration Request
15:08:08, 27 Nov. (329937.960000) PPP LCP Send Configuration Request
15:07:16, 27 Nov. (329885.410000) PTM over DSL is up
15:06:40, 27 Nov. (329849.170000) PTM over DSL is down after 1379 minutes uptime
15:06:40, 27 Nov. (329849.170000) PPPoE is down after 1378 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
15:06:36, 27 Nov. (329845.890000) PPP LCP Send Termination Request [User request]
16:07:48, 26 Nov. (247119.550000) WAN operating mode is VDSL
16:07:48, 26 Nov. (247119.550000) Last WAN operating mode was VDSL
16:07:46, 26 Nov. (247117.680000) PPP IPCP Receive Configuration ACK
16:07:46, 26 Nov. (247117.670000) PPP IPCP Send Configuration Request
16:07:46, 26 Nov. (247117.660000) PPP IPCP Receive Configuration NAK
16:07:46, 26 Nov. (247117.660000) PPP IPCP Send Configuration ACK
16:07:46, 26 Nov. (247117.660000) PPP IPCP Receive Configuration Request
16:07:46, 26 Nov. (247117.580000) PPP IPCP Send Configuration Request
16:07:45, 26 Nov. (247115.890000) PPPoE is up -​ Down Rate=79903Kbps, Up Rate=19999Kbps; SNR Margin Down=7.4dB, Up=14.7dB
16:07:45, 26 Nov. (247115.880000) CHAP authentication successful
16:07:45, 26 Nov. (247115.780000) CHAP Receive Challenge
16:07:45, 26 Nov. (247115.780000) Starting CHAP authentication with peer
16:07:45, 26 Nov. (247115.780000) PPP LCP Receive Configuration ACK
16:07:45, 26 Nov. (247115.780000) PPP LCP Send Configuration Request
16:07:45, 26 Nov. (247115.780000) PPP LCP Receive Configuration Reject
16:07:45, 26 Nov. (247115.770000) PPP LCP Send Configuration ACK
16:07:45, 26 Nov. (247115.770000) PPP LCP Receive Configuration Request
16:07:45, 26 Nov. (247115.770000) PPP LCP Send Configuration Request
16:06:52, 26 Nov. (247063.380000) PTM over DSL is up
16:06:16, 26 Nov. (247027.230000) PTM over DSL is down after 1379 minutes uptime
16:06:16, 26 Nov. (247027.230000) PPPoE is down after 1378 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
16:06:13, 26 Nov. (247023.940000) PPP LCP Send Termination Request [User request]
1. Product name: BT Business Hub
2. Serial number: +076399+NQ62904247
3. Firmware version: Software version 4.7.5.1.83.8.230 (Type A) Last updated 28/10/16
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:05:12
6. Data rate: 19999 / 79903
7. Maximum data rate: 21381 / 92070
8. Noise margin: 14.3 / 9.3
9. Line attenuation: 11.7 / 10.6
10. Signal attenuation: 12.1 / 10.6
Any clues to take to support?