Sorry it was an email letter sent to my old BT email address from Libby Barr. The Debt company does not have my current postal address, it only has my previous postal address.
Both the debt collector company and BT have sent letters to my old postal address, this was confirmed to me by the lovely debt collector company on the phone after I called them.
BT has my current address. All very annoying and trying to explain these details to BT, more frustrating. I have tried twice today with over 1 hr on the phone to deepest india for to be put on hold for over 35 mins then cut off.
The service listed on my Equifax account is showing in my name for a service I never had taken out over 8 years after I left the previous address. My credit score is shot to C**P because of this!
Hence the reason behind trying to get someone in the UK.
*edit* the crazy thing is my credit score is showing a payment to BT last month, not from me or at least from my account!
edit auto correcting Equinox/Equifax
Edited by derekdel (Fri 23-Dec-16 17:57:44)