More price Rises..

For anyone who missed it

http://bt.custhelp.com/app/answers/detail/a_id/56087...

There is a link to contact them here if you want to leave.

https://bt.custhelp.com/app/contact/c/5657/session/L...

Edit - oopsie! = thanks for pointing that out

Edited by 23Prince (Sun 22-Jan-17 13:27:02)

Both links are to the Contact page.

The contact us page seems to be just generic. I just used it and was told to come back 30 days before my contract ends in June. So they person I don't think even knew of the price rises.

?
Not sure why you are telling me this . All I posted was that your first link was going to the Contact page when it clearly wasn't intended to.

A typo, (that's what in effect I thought it was), that you subsequently fixed .

Not sure either!

:/

Heh!

Thanks for this.

There are two potential issues I can see with me cancelling my BT contract early (which I would like to do).

1. I no longer have the BT TV box and router which I assume they will want back as the contract hasn't completed.

2. I have prepaid my line rental which although they state is non-refundable I'm hoping it will be as they have changed the contract which I am now allowed to cancel.

Any ideas ?

Thanks

I've never had to return any gear. but I have only had internet.

I believe line rental saver is lost but you should double check.

Thanks. Even mid-contract (when you have ended early) you haven't needed to return the router and haven't been charged an equipment fee ?

Line rental is non-refundable this is correct.

Equipment will need to be returned, I have not heard of anyone being charged but BT do send out a request for equipment to be returned now (since last few months).