I am wondering if BT are now capping everyone on the weekends and week nights?
I am on infinity 4 (300:30) package and I am getting a flat line of 93Mbps shown here and just now here
The way I see it if it was congestion it would be all over the place, but this is a complete flat line.
I just tried to do the built in Speed Test on the BT SIte and it told me the following:
Broadband not linked to BT account
Your BT account doesn’t appear to have any BT broadband linked to it.
Also this is what it says about our broadband package:
Unlimited Broadband with BT Infinity 4
Up to 300Mb download speed
Unlimited BT Wi-fi minutes
Online storage with BT Cloud
BT Parental Controls, BT Web Protect & BT Virus Protect
So it still knows we have it.
I am about to phone the FTTP Team on 0800 587 4787
But something doesn't look right to me.
Has anyone else had this happen to them when on BT?
*** update ***
Spoke to BT and they did some tests (I.e. got me to go to http://www.speedtest.btwholesale.com/ and run the tests, which failed the second part) and could see it flat line at 94 Mbps and reported it as a fault to BT Wholesale.
They wasn't too sure if wholesale would accept it as a fault due to it has to drop to 40Mbps before its classed as a fault, but it seems that they did and a special engineer (sf something in their name) is booked for this Monday between 8am and 1pm.
Lets hope they see the issue.
BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
Edited by PaulKirby (Sat 11-Feb-17 13:38:40)