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John_Gray
(member) Wed 29-Mar-17 20:21:10

Free Smarthub available on business contract renewal?

[link to this post]

I thought I read somewhere that it would be possible to obtain a free Smarthub (usually £lots) to replace Business Hub 5 when a business contract for BT "fibre broadband" was renewed - but I can't find this now.

Am I right, or have I imagined the whole thing?

Thanks!

MrSaffron
(staff) Wed 29-Mar-17 22:55:28

Re: Free Smarthub available on business contract renewal?

[re: John_Gray] [link to this post]

Not heard anything, but then some things do slip by me

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

Apprentice
(knowledge is power) Thu 30-Mar-17 09:33:17

Re: Free Smarthub available on business contract renewal?

[re: John_Gray] [link to this post]

Why don't you get in touch with the Sales dept and tell them you are considering renewing your contract on the understanding that you will be able to get a new Smarthub for free (maybe have to pay p&p) to replace the hub you have as you require something better, they can only say no.

https://business.bt.com/help/contact-us-business/

_{plusnet user}

John_Gray
(member) Thu 30-Mar-17 17:40:20

Re: Free Smarthub available on business contract renewal?

[re: Apprentice] [link to this post]

Thanks, both - I would have rung BT to ask, but it is a line whose use we do not control, so I have no idea how far I'd get!

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