poor speed but no faulty line

had poor thoughput but the connection dont drop, indian call centre sent out engineer but there is not fault, i am on the leabrooks 01773 exchange, anybody have any clues

My Broadband Ping

Can you post some line stats please?

> vdsl status

---------------------- ATU-R Info (hw: annex A, f/w: annex A/B/C) -----------
Running Mode : 17A State : SHOWTIME
DS Actual Rate : 79995000 bps US Actual Rate : 20000000 bps
DS Attainable Rate : 86593680 bps US Attainable Rate : 26727876 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 16 dB Cur SNR Margin : 7 dB
DS actual PSD : 6. 2 dB US actual PSD : 5. 9 dB
NE CRC Count : 426 FE CRC Count : 1480
NE ES Count : 241 FE ES Count : 1288
Xdsl Reset Times : 0 Xdsl Link Times : 1
ITU Version[0] : b5004946 ITU Version[1] : 544e0000
VDSL Firmware Version : 05-07-04-03-00-07 [with Vectoring support]
Power Management Mode : DSL_G997_PMS_L0
Test Mode : DISABLE
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 16 dB Far SNR Margin : 10 dB
CO ITU Version[0] : b5004946 CO ITU Version[1] : 544eb206
DSLAM CHIPSET VENDOR : < IFTN >

Does your broadband ping do that every night??

In the next hour you will be lucky to get 1Mb been like it the last month every night

So you're synced at full speed. When was the last resync (ie what's the uptime)?

Just over 50hrs, but I can get 700hrs easy as my line was perfect, no faults but with engineer visit it got restarted

Your errors are ok for that uptime, given you're on fastpath. So it's not errors on the line slowing everything down.

Probably congestion at your local exchange.

Assuming the speed tests are done using Ethernet, a poor BQM does not always mean throughput is compromised, so testing both latency and measuring throughput is important.

May be deeper into network than the exchange too

How about some speed tests? The BQM is nothing to do with that.

Your stats show you at 80Mbps sync., as has been said.

Anybody in the house doing a lot of streaming? Possibly using a new smart TV?

BT sorting me out, the exchange is full, but they are doing a shift and lift i think they called it to move me to another connection, will see how it goes

I am now fixed. They said it was a configuration setting at the exchange