Samknows query on website loading

For several weeks now, my Samknows box has been reporting issues with website loading times. I haven't noticed a difference personally, but it seems to have been going on for a while.

https://imgur.com/a/nkLUY

Anyone else experiencing anything?

Mark

I'm seeing the same for my Sky fibre 38 service

Load times
Problem
3.64 s



Other stuff looks fine:

Download
Last test 37.2 Mbps
Advertised 38 Mbps
% of advertised 97.8 %
Best performance 37.4 Mbps
% of best 99.4 %

Upload
Last test 8.92 Mbps
Advertised 10 Mbps
% of advertised 89.2 %
Best performance 9.33 Mbps
% of best 95.6 %

Packet Loss
Packets Lost
Very good
0.00 %
an hour ago

Mine is reporting fine on Infinity. Have you tried rebooting the Samknows box?

Hadn't thought of that. Have just given it a reboot and will see what happens.

Cheers

Samknows box re- booted and rested, no difference.

OK, next question. Have you rebooted the router? Have you tried your own pings to sites to see what they are?

How often do they give out these White Boxes?

I have been on a waiting list since July.

Paul

I have no idea - had mine for some years now. It is on contract to Ofcom so if they have enough people for their testing then they may not currently be financing any new ones, might be that the queue will only get processed as and when people drop off from the testing and even then they might be picky over ISP and service type to make sure they get a representative sample.

Yes, router has been re- booted. I can't really see any difference in browsing myself and a ping to my website doesn't show anything too bad (I don't think).


C:\Users\Mark>ping www.

Pinging .me.uk [92.48.108.230] with 32 bytes of data:
Reply from 92.48.108.230: bytes=32 time=12ms TTL=54
Reply from 92.48.108.230: bytes=32 time=12ms TTL=54
Reply from 92.48.108.230: bytes=32 time=12ms TTL=54
Reply from 92.48.108.230: bytes=32 time=13ms TTL=54

Ping statistics for :
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 13ms, Average = 12ms

I've had mine about 8 years now, so it is ancient in terms of equipment. Maybe I got it originally because I was in a sub 2 meg area, but can't really remember now.

Not sure how good it is now the interface has changed, don't seem to be able to get as much useful user info.