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Standard User Zurdo
(regular) Fri 13-Oct-17 16:06:01
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Retention Deals

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My contract expires next month. Im on Infinity 1 plus weekend calls etc. at £31.49 a month.
I rang up last week (0800 800 030) and got the best quote as £44.99. I said leave it for now and rang up again today. First quote was £42.99 then the lovely girl said Hang on, ill see what I can do She came back with £36.99, still a bit more than my current price but to be honest I can put up with it so agreed another 12 month contract. Who decides the prices? If I get the promised speed increase as per the email Im happy,
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