Spam phone calls

I have noticed that every time I make contact with BT through the online chat service for help with a broadband problem for several weeks after I get bombarded with spam phone calls and scam emails. Now I will happily admit that this might just be a very unusual coincidence but as this has happened the last 4 times that I have used the chat service I am beginning to think there must be a link.
Has anyone else experienced this?

Have you thought about purchasing a landline phone with a call barring facility?

Have you got BT Call Protect turned on?

I have used the CPR Call Blocker for some years and it is quite efficient. However these Spammers keep rotating the numbers they use so as soon as you block one they change the number.

Edited by corsa57 (Sat 09-Dec-17 17:49:51)

Hmm. As BatBoy says, if you haven't got Call Protect turned on, that could be why you're receiving them.

Thank you for your replies, what I was trying to establish was has anyone else found that after using the BT chat service were they getting spam calls and emails. As I understand it having call protect on will not stop scam emails and I very much doubt it will do any better a job at stopping spam calls either.

In reply to a post by corsa57:

I very much doubt it will do any better a job at stopping spam calls either.

What's it for then?

Exactly, I'm confused.

Easily done.

In reply to a post by corsa57:

Thank you for your replies, what I was trying to establish was has anyone else found that after using the BT chat service were they getting spam calls and emails. As I understand it having call protect on will not stop scam emails and I very much doubt it will do any better a job at stopping spam calls either.

Sounds like a mole in the call centre.