A few months back I had a sync of 79,999 for some time, I had a couple of outages none of which were my side of the cab or in in the cab. The first one dropped me to 69, the second to 64 or thereabouts.
I wasn't too pleased & contacted my ISP more than once.
'Their Provider' (Zen) eventually came back after much testing with I'm getting about a download of 62 or more & that's within the realms of what BT say so ‘be happy & stop moaning as there are users worse off than me’ (the latter is my interpretation of the situation)
However: as was paying 15 quid a month more that some ISP's for the same speed I pushed & pushed for a DLM reset & enquired what am I getting for my extra 15 notes a month (or more), in time I think they were sick to the teeth of hearing me though they did phone me several times but kept hitting the wall of their provider.
I did the usual faffing such as changing the RJ11 to yet another hand made one, I even bought a new router as the problem must certainly reside in the one meter from the wall to my router or the router & not in their miles of infrastructure, used two different filters, to keep them happy, amid dire warnings of millions of pounds cost if anyone came out & it be my fault.
Interestingly no one thought a DLM reset would actually achieve anything & people that knew what G.INP were rare & was told by one support guy @ IDNET G.INP is just for ADSL?
Eventually I got a DLM reset & less than a month or less my sync increased, & now is 80,000. Whatever the moral is, I got my speed back. I must say IDNET really did try their best.I did quote a few times 'we will give you the fastest speed your line can support' but I found out that means nothing at all, less than nothing actually.
ISP ~ IDNet
Previous ISP’s ~ CompuServe ~ AOL ~ Force9 ~ RedHotAnt ~ Freeserve ~ Virgin ~ BT ~ Zen ~ Demon ~ VM ~ Origin BB <--Yikes ~
Edited by Roksan (Mon 25-Jun-18 02:19:53)