Maybe it needed re-shelling, (larger?), to cater for adding a G.Fast pod in the near future.
My broadband basic info/help site -
www.robertos.me.uk. Domains, site and mail hosting -
Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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If you never think of anything off the wall, you'll never think of anything original.