Maybe it needed re-shelling, (larger?), to cater for adding a G.Fast pod in the near future.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
If you never think of anything off the wall, you'll never think of anything original.