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Standard User Simon888
(regular) Sat 07-Dec-19 01:42:19
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Advice on greadually shlowing down speed


[link to this post]
 
Hey Guys,

Hope someone can help me here

I have noticed the past month or so my downlaod speed much slower than normal. Looked at the connection logs on the HH5

13:21:33, 06 Dec.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=19999Kbps; SNR Margin Down=8.9dB, Up=6.5dB
01:06:00, 27 Nov.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=19999Kbps; SNR Margin Down=8.9dB, Up=6.6dB
23:25:36, 16 Nov.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=20000Kbps; SNR Margin Down=9.4dB, Up=6.3dB
23:15:28, 02 Nov.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=19999Kbps; SNR Margin Down=9.1dB, Up=6.5dB
22:35:55, 01 Nov.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=19999Kbps; SNR Margin Down=8.9dB, Up=6.6dB
03:31:27, 22 Oct.19 DSL Link Up: Down Rate=66997Kbps, Up Rate=19999Kbps; SNR Margin Down=9.0dB, Up=6.7dB
00:47:26, 20 Oct.19 DSL Link Up: Down Rate=73998Kbps, Up Rate=19999Kbps; SNR Margin Down=6.9dB, Up=6.7dB
21:40:36, 30 Aug.19 DSL Link Up: Down Rate=78255Kbps, Up Rate=19999Kbps; SNR Margin Down=6.5dB, Up=6.9dB
02:25:11, 08 Jul.19 DSL Link Up: Down Rate=77536Kbps, Up Rate=19999Kbps; SNR Margin Down=6.3dB, Up=6.8dB
21:29:23, 04 May.19 DSL Link Up: Down Rate=77903Kbps, Up Rate=19999Kbps; SNR Margin Down=6.3dB, Up=6.8dB
19:56:46, 19 Apr.19 DSL Link Up: Down Rate=78580Kbps, Up Rate=19999Kbps; SNR Margin Down=6.3dB, Up=6.9dB
16:54:45, 02 Aug.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.2dB, Up=7.1dB
10:21:05, 02 Aug.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.2dB, Up=7.1dB
08:09:15, 11 Jul.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.6dB, Up=7.1dB
07:50:08, 10 Jul.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.8dB, Up=15.0dB
14:06:32, 07 Jul.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.6dB, Up=7.1dB
06:05:48, 09 Apr.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=7.7dB, Up=7.1dB
03:30:11, 26 Mar.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=8.7dB, Up=15.1dB
09:40:07, 19 Mar.18 DSL Link Up: Down Rate=79999Kbps, Up Rate=19999Kbps; SNR Margin Down=8.4dB, Up=15.1dB

I had a smart meter installed around the date when things starter to get slower. I know they can interfeer with WiFi. But not the DLS connection? The main phone cable that comes into the house passes about a meter away from it.

I can never remember this SNR thing. Is higher better or worse. But looking at good times the downlaod SNR was around 6.3dB. But that has jumped to around 8 to 9dB now.

I did also install a new electric heater next to the master socket to repalce a night storage heater.

Could this increase of dB be electrical noise interferring or could it be the actual line?

Please advise

Thanks

Simon
Administrator MrSaffron
(staff) Sat 07-Dec-19 09:35:18
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Re: Advice on greadually shlowing down speed


[re: Simon888] [link to this post]
 
The way to know if electrical devices have caused a speed drop is to turn off the electrical devices, but given its winter that might not be ideal for a heater.

So yes the decrease in sync could be from the new appliances, or it could be from any number of other sources creating RF noise and/or cross talk in the cable bundles e.g. more people buying FTTC in the street

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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