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Standard User mbames
(committed) Tue 07-Jun-22 18:00:11
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BT DNS issue


[link to this post]
 
Last weekend, I saw an issue where a domain was resolving to apparently the wrong IP address. Using pi-hole and google's DNS servers, the problem vanished shortly after for me.

However someone who was accessing via a BT connection and using BTs homehub & DNS in a very standard (out of the box) approach is still seeing incorrect DNS resolution.

Can someone check to see what mail.dorsetiam.org.uk resolves to via BTs DNS? It should point to 77.72.0.130

I've tried an ipconfig /flushdns on their machine (via Quick Assist) and that didn't help. nslookup returns the wrong IP (I didn't make a note of what it was), on their machine.

Thanks smile

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User longedge
(experienced) Tue 07-Jun-22 18:34:00
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Re: BT DNS issue


[re: mbames] [link to this post]
 
That's how it resolves for me, currently using ISP assigned dns servers.

plusnet FTTC 55/10
Using a Fritz!Box 7530

Live BQM
Standard User E300
(committed) Tue 07-Jun-22 18:51:54
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Re: BT DNS issue


[re: mbames] [link to this post]
 
From my own DNS resolver:

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C:>nslookup mail.dorsetiam.org.uk
Server:  pfSense.localdomain 
Non-authoritative answer:Name:    dorsetiam.org.uk
Address:  77.72.0.130Aliases:  mail.dorsetiam.org.uk


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Standard User amiga_dude
(member) Tue 07-Jun-22 19:10:04
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Re: BT DNS issue


[re: mbames] [link to this post]
 
Pi-Hole and Unbound.
Standard User tommy45
(knowledge is power) Tue 07-Jun-22 19:12:19
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Re: BT DNS issue


[re: mbames] [link to this post]
 
In reply to a post by mbames:
Last weekend, I saw an issue where a domain was resolving to apparently the wrong IP address. Using pi-hole and google's DNS servers, the problem vanished shortly after for me.

However someone who was accessing via a BT connection and using BTs homehub & DNS in a very standard (out of the box) approach is still seeing incorrect DNS resolution.

Can someone check to see what mail.dorsetiam.org.uk resolves to via BTs DNS? It should point to 77.72.0.130

I've tried an ipconfig /flushdns on their machine (via Quick Assist) and that didn't help. nslookup returns the wrong IP (I didn't make a note of what it was), on their machine.

Thanks smile
i get this ip 81.17.29.147 using DNS crypt (mail.dorsetiam.org.uk ) But 77.72.0.130 for dorsetiam.org.uk Just re-tried and now get 77.72.0.130 for both

Edited by tommy45 (Tue 07-Jun-22 19:59:51)

Standard User ambrougham
(newbie) Tue 07-Jun-22 19:44:36
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Re: BT DNS issue


[re: mbames] [link to this post]
 
Typical Plusnet DNS server (212.159.13.49) -> 77.72.0.130

CNAME mail.dorsetiam.org.uk dorsetiam.org.uk
A dorsetiam.org.uk 77.72.0.130



Ditto for opendns, google et al. I can't get any sensible response at all from trying to use any of the alleged BT DNS Servers but that could simply be because I'm technically not on a BT connection and don't have a BT allocated IP.
Standard User BuckleZ
(knowledge is power) Tue 07-Jun-22 19:45:08
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Re: BT DNS issue


[re: mbames] [link to this post]
 
Tracing route to mail.dorsetiam.org.uk [63.141.242.45]

From BT using their DNS

BT Full Fibre 500 via ASUS RT-AX88U
IPv4 BQM
Standard User amiga_dude
(member) Tue 07-Jun-22 19:51:50
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Re: BT DNS issue


[re: mbames] [link to this post]
 
Yep I know we are talk about MX records and it A records IP numbers.

https://www.whatsmydns.net/#A/mail.dorsetiam.org.uk

It seams to show 63.141.242.43 / 77.72.0.130 / 81.17.18.197 / 192.187.111.221
Standard User jpm
(experienced) Tue 07-Jun-22 20:03:04
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Re: BT DNS issue


[re: mbames] [link to this post]
 
I can get different things off loads of different servers (I am on BT). It's not an A record, it's a CNAME, and I've seen Google's DNS servers return:

77.72.0.130
63.141.242.44
81.17.18.197
81.17.29.147

Sometimes it returns an A record with no sign of a CNAME. It doesn't look like it's just a BT issue either:
https://www.whatsmydns.net/#A/mail.dorsetiam.org.uk

RIPE seem to also think there are problems

https://stat.ripe.net/widget/dns-check#w.resource=do...
Standard User mbames
(committed) Tue 07-Jun-22 20:09:00
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Re: BT DNS issue


[re: tommy45] [link to this post]
 
That looks like the IP I saw earlier via the BT connection (and quite possibly the one I briefly saw on my setup on Sat).

I'm confused as to how this could have happened. None of the other domains which are configured the same way (Fasthosts and Krystal nameservers) have suffered the same fate.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User Brunel
(experienced) Tue 07-Jun-22 20:25:41
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Re: BT DNS issue


[re: mbames] [link to this post]
 
ares.krystal.co.uk [77.72.0.130]
Standard User amiga_dude
(member) Tue 07-Jun-22 20:28:59
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Re: BT DNS issue


[re: mbames] [link to this post]
 
Would it be posiable to change your NS to use one at cloudflare?
https://www.cloudflare.com
Standard User zeb99
(learned) Tue 07-Jun-22 22:07:27
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Re: BT DNS issue


[re: amiga_dude] [link to this post]
 
I'm not sure using Cloudflare will help that much as I'm getting differing results from multiple queries:

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$ dig mail.dorsetiam.org.uk @1.1.1.1
 ; <<>> DiG 9.16.1-Ubuntu <<>> mail.dorsetiam.org.uk @1.1.1.1
;; global options: +cmd;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10341;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
 ;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232;; QUESTION SECTION:
;mail.dorsetiam.org.uk.         IN      A 
;; ANSWER SECTION:mail.dorsetiam.org.uk.  14400   IN      CNAME   dorsetiam.org.uk.
dorsetiam.org.uk.       14400   IN      A       77.72.0.130 
;; Query time: 259 msec;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Tue Jun 07 21:15:23 BST 2022;; MSG SIZE  rcvd: 80
 $ dig mail.dorsetiam.org.uk @1.1.1.1
 ; <<>> DiG 9.16.1-Ubuntu <<>> mail.dorsetiam.org.uk @1.1.1.1
;; global options: +cmd;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11365;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
 ;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232;; QUESTION SECTION:
;mail.dorsetiam.org.uk.         IN      A 
;; ANSWER SECTION:mail.dorsetiam.org.uk.  600     IN      A       63.141.242.44
 ;; Query time: 327 msec
;; SERVER: 1.1.1.1#53(1.1.1.1);; WHEN: Tue Jun 07 21:15:25 BST 2022
;; MSG SIZE  rcvd: 66$ dig mail.dorsetiam.org.uk @1.1.1.1
 ; <<>> DiG 9.16.1-Ubuntu <<>> mail.dorsetiam.org.uk @1.1.1.1
;; global options: +cmd;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 14359;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
 ;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232;; QUESTION SECTION:
;mail.dorsetiam.org.uk.         IN      A 
;; ANSWER SECTION:mail.dorsetiam.org.uk.  14400   IN      CNAME   dorsetiam.org.uk.
dorsetiam.org.uk.       14400   IN      A       77.72.0.130 
;; Query time: 71 msec;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Tue Jun 07 21:15:40 BST 2022;; MSG SIZE  rcvd: 80
$ dig mail.dorsetiam.org.uk @1.1.1.1 
; <<>> DiG 9.16.1-Ubuntu <<>> mail.dorsetiam.org.uk @1.1.1.1;; global options: +cmd
;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27313
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1 
;; OPT PSEUDOSECTION:; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:;mail.dorsetiam.org.uk.         IN      A
 ;; ANSWER SECTION:
mail.dorsetiam.org.uk.  600     IN      A       81.17.18.197 
;; Query time: 143 msec;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Tue Jun 07 21:16:38 BST 2022;; MSG SIZE  rcvd: 66

Edited by zeb99 (Tue 07-Jun-22 22:08:27)

Standard User zeb99
(learned) Tue 07-Jun-22 22:23:10
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Re: BT DNS issue


[re: mbames] [link to this post]
 
I would suggest you get in contact with Fasthosts to fix the first nameserver:
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$ whois dorsetiam.org.uk
     Domain name:
        dorsetiam.org.uk 
    Data validation:        Nominet was able to match the registrant's name and address against a 3rd party data source on 12-Jun-2015
     Registrar:
        Fasthosts Internet Ltd [Tag = LIVEDOMAINS]        URL: http://www.fasthosts.co.uk
     Relevant dates:
        Registered on: 03-Apr-2006        Expiry date:  03-Apr-2027
        Last updated:  04-Mar-2022 
    Registration status:        Registered until expiry date.
     Name servers:
        ns1.krsytal.co.uk        ns2.krystal.co.uk         139.162.230.184
     WHOIS lookup made at 22:10:36 07-Jun-2022


It should, presumably, be ns1.krystal.co.uk, not ns1.krsytal.co.uk - right letters, wrong order!
Standard User amiga_dude
(member) Wed 08-Jun-22 08:13:02
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Re: BT DNS issue


[re: zeb99] [link to this post]
 
In reply to a post by zeb99:
It should, presumably, be ns1.krystal.co.uk, not ns1.krsytal.co.uk - right letters, wrong order!

https://www.youtube.com/watch?v=uMPEUcVyJsc
Standard User miken06
(committed) Wed 08-Jun-22 08:50:25
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Re: BT DNS issue


[re: zeb99] [link to this post]
 
Just to expand on what zeb99 has correctly identified.

The documented correct nameservers are listed on https://help.krystal.uk/domains/what-are-krystal-s-n...

They should be (.co.uk seems to resolve also):
ns1.krystal.uk
ns2.krystal.uk

They are currently:
ns1.krsytal.co.uk
ns2.krystal.co.uk 139.162.230.184

i.e. as zeb99 says ns1 has a misspelling, ns2 is a concatenation of the nameserver domain and it's IP address when it should just be the domain, it's possible systems are actually ignoring everything after the spaces.

You're getting weird resolutions because the wrong ns1 entry appears to have been setup to send valid replies and intercept traffic.
Whether you get valid or invalid resolutions depends which nameserver entry is used, then it'll get cached for a period of time.

$ dig mail.dorsetiam.org.uk @ns1.krsytal.co.uk +short
81.17.18.197

You should be able to update the nameservers via the Fasthosts control panel, it can take quite a while to update everywhere though.

Edited by miken06 (Wed 08-Jun-22 08:51:26)

Standard User mbames
(committed) Wed 08-Jun-22 09:30:41
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Re: BT DNS issue


[re: miken06] [link to this post]
 
Cheers all - good spot. Update applied.

That configuration with Fasthosts has been like that for years, so I'm going to guess that someone has recently registered the domain krsytal.co.uk and whacked a public name server on it ns1

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C:\Users\matth>nslookup
Default Server:  pi.holeAddress:  192.168.100.15
 > server ns1.krsytal.co.uk
Default Server:  ns1.krsytal.co.ukAddress:  81.17.29.150
 > dorsetiam.org.uk
Server:  ns1.krsytal.co.ukAddress:  81.17.29.150
 Name:    dorsetiam.org.uk
Address:  81.17.29.146 
> balls.comServer:  ns1.krsytal.co.uk
Address:  81.17.29.150 
*** ns1.krsytal.co.uk can't find balls.com: Query refused>


Arh yes, recently registered:
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whois:krsytal.co.uk  
Name    ValueRegistered on   02-Jun-2022
Expiry date     02-Jun-2023Last updated    02-Jun-2022
WHOIS lookup made at 09:33:29 08-Jun-2022


Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net

Edited by mbames (Wed 08-Jun-22 09:34:42)

Standard User zeb99
(learned) Wed 08-Jun-22 12:20:01
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Re: BT DNS issue


[re: miken06] [link to this post]
 
In reply to a post by miken06:
They are currently:
ns1.krsytal.co.uk
ns2.krystal.co.uk 139.162.230.184

i.e. as zeb99 says ns1 has a misspelling, ns2 is a concatenation of the nameserver domain and it's IP address when it should just be the domain, it's possible systems are actually ignoring everything after the spaces.


It's automatic and just means that Nominet are publishing a glue record for that entry - the name servers for krystal.co.uk are within krystal.co.uk. If there wasn't a glue record then you wouldn't be able to find the IP address of the nameservers. The same is true for krystal.uk.
Standard User Oliver341
(eat-sleep-adslguide) Wed 08-Jun-22 13:23:20
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Re: BT DNS issue


[re: mbames] [link to this post]
 
In reply to a post by mbames:
That configuration with Fasthosts has been like that for years, so I'm going to guess that someone has recently registered the domain krsytal.co.uk and whacked a public name server on it ns1

Which suggests to me that you're not the only person to make this typo, and someone wants to capitalise on some of this nameserver typo traffic.

Oliver.

Edited by Oliver341 (Wed 08-Jun-22 13:24:17)

Standard User mbames
(committed) Wed 08-Jun-22 17:44:20
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Re: BT DNS issue


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
Which suggests to me that you're not the only person to make this typo, and someone wants to capitalise on some of this nameserver typo traffic.

Its looks that way. I've pointed that out to Krystal. Not really sure what they could, other than script up a process to check the nameservers for domains they are handling are actually correct and not suffering from typos and then contact those customers.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net

Edited by mbames (Wed 08-Jun-22 17:44:48)

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