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Standard User joemardo1
(regular) Wed 22-May-24 21:23:05
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Leaving BT for EE with a number of months left on contract.


[link to this post]
 
Hi folks,

I am currently on 500 down full fibre with BT but have to November to run on contract.

A few months ago I rang EE as regards my mobile with them and mentioned about the broadband, they stated that is would be possible to sign up with them without penalty from BT.

I rang BT today, lady wasn't that helpful, would allow me to leave to BT without penalty, but would still bill me the same price of £38.25 for 500 down full fibre.

The thing is EE has it on offer for £34.99 so going to ring then tomorrow, to see if I can get it without penalty from BT and at the lower price.

Another thing will I need a new router from EE or will BT hub do?

Anyone else done the above with a better deal on EE and no hassle from the BT end?

Thanks.
Standard User Otuuu
(newbie) Thu 23-May-24 12:53:55
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Re: Leaving BT for EE with a number of months left on contra


[re: joemardo1] [link to this post]
 
I had a similar experience to yours months ago, moving from a BT 150 to an EE 900. Price is £1 cheaper than BT 900. There are no early exit fees from BT (I suggest you find a way to leave evidence just in case); BT's router needs to be replaced with an EE one.

What I actually got was still a BT line and IP with more speed, but with an EE contract.

Hope this help smile
Standard User busterboy
(experienced) Thu 23-May-24 20:44:13
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Re: Leaving BT for EE with a number of months left on contra


[re: joemardo1] [link to this post]
 
I moved from the BT 900 / 110 package to EE's latest offering their 1.6Gb Home Bundle without penalty also.

Paying less now as I have three sim contracts with EE so once amalgamated worked out much cheaper.

The speeds are also fantastic.👌👌

https://www.youtube.com/shorts/s4u6EoJmojY


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Standard User Otuuu
(newbie) Fri 24-May-24 13:08:45
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Re: Leaving BT for EE with a number of months left on contra


[re: busterboy] [link to this post]
 
Great speed on a mobile phone! What router did you get?
Standard User busterboy
(experienced) Fri 24-May-24 13:22:35
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Re: Leaving BT for EE with a number of months left on contra


[re: Otuuu] [link to this post]
 
In reply to a post by Otuuu:
Great speed on a mobile phone! What router did you get?


tp-link Archer BE800

https://www.tp-link.com/uk/home-networking/wifi-rout...
Standard User joemardo1
(regular) Sun 26-May-24 15:33:02
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Re: Leaving BT for EE with a number of months left on contra


[re: Otuuu] [link to this post]
 
Thanks for replies.

Well I have changed over to EE, the cost of the 500 full fibre service is currently on offer at £34.99, I was paying £38.25 with BT.

They couldn't change the price for me would still be £38.25 as I have months left on my BT contract, but as a sweetener EE offered to take £3 off my mobile bill, which I agreed to.

As regards the router they said just to keep using the BT hub that I have, can I just ask if there is any technical reason why it would be better to use the EE router?

When I run a Speed Test on here, it still says BT, normal or not?

Many thanks.
Joe

Edited by joemardo1 (Sun 26-May-24 15:49:41)

Standard User busterboy
(experienced) Fri 31-May-24 08:15:19
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Re: Leaving BT for EE with a number of months left on contra


[re: joemardo1] [link to this post]
 
In reply to a post by joemardo1:
Thanks for replies.

When I run a Speed Test on here, it still says BT, normal or not?

Many thanks.
Joe


Normal, I get the same.
Standard User Otuuu
(newbie) Sun 16-Jun-24 01:49:25
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Re: Leaving BT for EE with a number of months left on contra


[re: joemardo1] [link to this post]
 
It probably depends on the hardware between these two routers; I am not sure which is better. I bet nowadays they (BT/EE) share the same PPPoE information.

Other than that, it's completely normal. I believe, technically, you are still on BT's network, but EE sends you bills.
Standard User busterboy
(experienced) Sun 16-Jun-24 10:20:39
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Re: Leaving BT for EE with a number of months left on contra


[re: Otuuu] [link to this post]
 
In reply to a post by Otuuu:
It probably depends on the hardware between these two routers; I am not sure which is better. I bet nowadays they (BT/EE) share the same PPPoE information.

Other than that, it's completely normal. I believe, technically, you are still on BT's network, but EE sends you bills.


That's how I see it too.
Standard User RT123
(newbie) Sun 16-Jun-24 13:25:16
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Re: Leaving BT for EE with a number of months left on contra


[re: joemardo1] [link to this post]
 
Hi,

I’d honestly say that you should keep using your existing BT Hub.

My EE Smart Hub Plus+ does have Wifi6. But it’s actually been the worst router I’ve ever used (it’s constantly disconnecting devices), even after a replacement.
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