In reply to a post by rogerfp:

Do you get the same problem if streaming during a weekday, not in the evenings or at weekends? If you don't it may be due to congestion.

i get the issues at anytime of the day and always the same

i do believe there is some aluminium in this area but i cannot say for sure the only over ground wire is the drop wire which is about 10 meters and then about 5 or 6 meters underground to the cabinet and my fttc cab is an eci 1

i do have an eci openreach modem in the cupboard. is it possible to connect that before the router like on my old talk talk connection?

the talktalk fibre ran at 80/20 for over a year then i went to sky 40/10 and now to BT

Edited by deleted (Fri 13-Nov-15 16:08:13)

Yes, connect LAN1 on the modem to red WAN on the Homehub.

In reply to a post by Ianph:

the talktalk fibre ran at 80/20 for over a year then i went to sky 40/10 and now to BT

Bet you wish you'd stuck with TalkTalk now.

The presence of aluminium should be evident in the attenuation figure; which at 6.8dB appears very low; suggesting the problem isn't that.

Maybe fit the ECI, and use a PC to create the ppp session; to eliminate the router as the problem.

In reply to a post by edwincluck:

The presence of aluminium should be evident in the attenuation figure; which at 6.8dB appears very low; suggesting the problem isn't that.

And the problem would have been there on TT.

Quite. But since it's not aluminium in the local loop, and it's not a faulty router (to be determined), then the finger of suspicion points at the ISP -- BT Broadband.

The ISP doesn't control the sync speed.

If aluminium cable was causing high attenuation then that would have been reflected in a high attenuation figure. Aluminium isn't some sort of secret monster gobbling up megabits without being reflected in attenuation figures.

I suspect it's probably a problem with noise.

Aluminium increases noise rather than attenuation.

The joints cause the noise problem, as a cable it has a higher attenuation per km compared to copper though, this is largely not an issue at voice frequencies but as you increase the frequency the signal does not travel as far in the cable.