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Standard User Zarjaz
(knowledge is power) Thu 07-Apr-11 20:53:40
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Re: And it gets worse


[re: ARD] [link to this post]
 
*If* I'm right, then you need to find an ISP who have their own kit in the exchange. Otherwise your fault will just get migrated to your new service, as it retains it's BTw equipment. I guess If LLU isn't an option on your exchange, then I'd suggest A&A, or Zen, who are 'aggressive' in chasing faults on their customers behalf. Both UK based call centres also.

Good luck, and keep us posted.

Standard User ARD
(knowledge is power) Wed 08-Jun-11 08:28:00
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Re: The update you requested, Sir....


[re: Zarjaz] [link to this post]
 
I've just posted on the AAISP forum:

http://forums.thinkbroadband.com/aaisp/t/4009184-aai...

My thanks to you and many other TB users who took an interest in the case, posted detailed replies, and kept my spirits up smile
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