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Standard User pbaker38
(newbie) Sat 02-Apr-11 15:46:34
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21 WBC Date


[link to this post]
 
our local exchange had a date for the end of march 2011 for 21 WBC noted on Sam knows. This was also showing on the BT checker. Then at the end of Jan / Feb out of the blue its not showing up at all on either site like its been completely removed. i Tried to contact open reach they wouldn't help and also my ISP but didn't seem to know what was happing either.

The other thing is though if i go to www.adsl24.co.uk and put in my exchange into the wbc checker its showing between feb & apr 2011. Do you think this is correct or they are using old data seeing as the BT & samknows one isnt showing anything.
Standard User RobertoS
(sensei) Sat 02-Apr-11 15:52:24
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Re: 21 WBC Date


[re: pbaker38] [link to this post]
 
Which BT checker? Infinity, or http://www.dslchecker.bt.com/adsl/adslchecker.welcome ?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User pbaker38
(newbie) Sat 02-Apr-11 16:42:05
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
its not the infinity one its this one: http://www.dslchecker.bt.com/adsl/adslchecker.welcome

the exchange im reffering to is belstead, suffolk


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Standard User mrpwick
(newbie) Mon 04-Apr-11 14:42:16
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Re: 21 WBC Date


[re: pbaker38] [link to this post]
 
I have the same question.
Using the above address checker I get this from BT:-





For Telephone Number 01569****** on Exchange STONEHAVEN

Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.

Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 3Mbps; typically the line speed would range between 2Mbps and 5.5Mbps.

The actual stable line speed supportable will be determined during the first 10 days of use. This speed may change over time, to ensure line stability is maintained.

If you decide to place an order, a further test will be performed to confirm if your line is suitable for the service you wish to purchase.

Thank you for your interest.

Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
Note: If you already have a Broadband service enabled on this line and you want to switch service providers, you will need to contact both your current provider and your new provider to get your service changed over new and existing service provider to have this service transferred.

The date given for on ADSL24.co.uk is now "Stonehaven Go live date for [email protected]+ is now 1Feb 2011- 30 Apr 2011. (it was originaly "Spring 2011")

My current D/L speed is anything from 0.9 -4.5 Mbps

Can someone please explain what all this means and will I get faster Broadband on or before 30.4.2011? My house is 1.2Km from the exchange.

Edited by mrpwick (Mon 04-Apr-11 16:20:40)

Standard User RobertoS
(sensei) Tue 05-Apr-11 11:38:25
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
In reply to a post by mrpwick:
My current D/L speed is anything from 0.9 -4.5 Mbps

Can someone please explain what all this means and will I get faster Broadband on or before 30.4.2011? My house is 1.2Km from the exchange.
If you post the line stats from your router, see here for help, we can estimate fairly accurately what you will gain from WBC/ADSL2+. The little bit you have given doesn't really help, as that variation in download speed indicates either a problem or a congested connection at some point.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Tue 05-Apr-11 15:41:36
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
Is this what you need?

ADSL Link Downstream Upstream
Connection Speed 5408 kbps 448 kbps
Line Attenuation 29.0 db 14.0 db
Noise Margin 6.0 db 20.0 db
Administrator MrSaffron
(staff) Tue 05-Apr-11 16:16:15
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
You are already underperforming, so something not write with the line as it stands now, i.e. probably an internal wiring issue.

Line is around 2.5km long, and 29dB attenuation even with ADSL should go a lot faster. I manage that sync speed on a line with 45dB attenuation i.e. 3.5km to 4km long.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Tue 05-Apr-11 17:14:03
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
As MrSaffron says, you have a problem somewhere with the connection itself, which may or may not be the cause of the fluctuation in download speed. We need to look at getting that sorted.

With it sorted, you would probably connect at the full 8Mbps with download speeds of well over 6.5Mbps possible, depending on ISP.

On WBC/21CN when it comes your connection speed then would be 13-16Mbps. As things stand you wouldn't get anywhere near that unless your current problem is the exchange equipment.

Do you get frequent disconnections?

Do you have a master socket where the bottom half of the faceplate comes off, like this?

Got to go now. Back later.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Tue 05-Apr-11 21:14:04
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
No, I don't have a Master socket like that. I don't get frequent disconnections. My ISP is Demon. My router is connected to a telephone socket in my study - I think the master socket is downstairs.

Obviously, I need help. But cut me a bit of slack guys - I'm 70 years old!
Standard User RobertoS
(sensei) Tue 05-Apr-11 21:50:03
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
I'm 70 years old!
I defer to age, being a mere 66 tongue.

On the other hand I have had a lifetime in computers and an educational background in maths and physics, (et al). So maybe I have an unfair advantage smile.

Do you feel at all confident in opening up the socket you believe to be the master - usually the first one after the line enters the house? If so, please have a look at this page and tell us if it looks like the top on on the left, or the one next to it. If neither, a photo would be great.

If it is the second one, that isn't the master and we could do with you finding it.

I'm looking at curing one of the most common problems people have.

Do you have a Sky Box, and if so is it on a filter, or perhaps the extension for it was hard-wired in by the installer? Have you got a phone-connected burglar alarm? Do you use a plug-in phone extension cable?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User camieabz
(legend) Tue 05-Apr-11 22:18:28
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
I'm up in Aberdeen on the weekend of the 23/24th of the month. If you don't manage to get anything sorted, I can always pop in on a quick A90 detour.

I don't suppose the haar is causing the speed reduction? laugh

~~~~~~~~~~



© Camieabz 2002-2011 - All rights and lefts reserved.

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Standard User mrpwick
(newbie) Wed 06-Apr-11 12:12:36
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Re: 21 WBC Date


[re: camieabz] [link to this post]
 
I have a socket where the bottom half comes off like your picture. I believe it's a BT NTE 5. That is my Master socket and is downstairs in the Hall. However, my router, a Netgear DGN 2000, is plugged into my Bt socket in my study upstairs.

I do have a Sky box and a burglar alarm, but neither are attached to the telephone. In the dim and distant past I did connect my router to my Master socket, but it didn't seem to make much difference.


camieabz

Thank you for your kind offer, but that week-end we will be taking my grandson back to Wick on the Saturday, staying overnight to see the other 3 then travelling back on the Sunday. Anyway, I hope my problem s will be sorted by then! Is there an Emoticon for crossed fingers?
Standard User RobertoS
(sensei) Wed 06-Apr-11 12:54:10
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
If you have a laptop or normally connect wirelessly to your router, take the router down to the master socket and plug the filter into the test socket - that's the one on the wall at the back with the faceplate removed - but don't use a plug-in phone extension cable to reach the socket.

Read the stats like that. You will probably get a much higher connection speed. Don't bother with speed tests though.

If you do have a much higher connection speed, gently remove the ring wire, see this page, put the master back together, making sure the ring wire doesn't touch any contacts, (but don't cut it), and see what stats you get there then. Should be about the same as the test socket. If not, get back to us with the colours of all the wires and which terminal each is on.

Then assuming there was a gain, take the router back upstairs and see if you get similar at your normal socket.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Wed 06-Apr-11 13:02:48
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
Roberto

After your previous post I did all that after reading instructions on line. I took the router down to the master socket anyway.
Stats are as follows:-

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 7521 8813 0 4884 14397 00:10:00
LAN 10M/100M 1408 0 0 717 0 00:10:25
WLAN 11M/54M/130M 10405 9183 0 15307 5759 00:10:14

ADSL Link Downstream Upstream
Connection Speed 5440 kbps 448 kbps
Line Attenuation 29.0 db 14.0 db
Noise Margin 6.0 db 20.0 db
Standard User RobertoS
(sensei) Wed 06-Apr-11 13:51:42
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
But did you take the router and plug it into the test socket inside, not the normal socket of the master? You haven't mentioned the test socket in any posts.

Using the outside socket of the master is unlikely to make any difference from your normal socket. The test socket eliminates all internal wiring and any problems with that, or should do.

If you remove the master faceplate, does anything work at the extension? It shouldn't.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Wed 06-Apr-11 15:27:45
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
Sorry Roberto, didn't make myself clear. I read it up on line - removed the face plate and disconnected the "bell wire' and just left the wires attached to terminals 2 and 5.

Then put the faceplate back and connected the router.

Everything works and it seems faster!
Standard User RobertoS
(sensei) Wed 06-Apr-11 16:35:45
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
smile
It's still worth plugging the router into the test socket though and seeing the stats there. (And making sure the extension is dead when the master faceplate is off).

You should certainly be getting more than you are, and that is the only diagnostic that will indicate whether the problem is your end or external.

As I said just now, even the colours of the wires on T2 and T5 can be important.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Wed 06-Apr-11 16:54:23
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
OK. Stats with router plugged into test socket:-

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 232554 308882 0 2667 25773 03:55:49
LAN 10M/100M 7964 0 0 135 0 03:56:14
WLAN 11M/54M/130M 317963 241617 0 26562 3065 03:56:03

ADSL Link Downstream Upstream
Connection Speed 5440 kbps 448 kbps
Line Attenuation 29.0 db 14.0 db
Noise Margin 5.9 db 20.0 db




The extension is dead when the faceplate is off.


Did I read somewhere it might take 2 or 3 days to notice an increase in speed?

Edited by mrpwick (Wed 06-Apr-11 16:57:47)

Standard User RobertoS
(sensei) Wed 06-Apr-11 17:18:42
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
frown
No better. Which is unusual.

It isn't likely to matter now, but before you put it back together could you check the wire colours? It was only really relevant if the speed had been higher, but still worth knowing.

You did read the thing about 2-3 days, but that is for the IP Profile to rise if you get a higher connection speed. As you are getting a consistent 5440kbps connection, then you are well into that period, actually up to 5 days. You should get an IP Profile of 4500kbps, which IIRC is a lot more than at the moment.

You don't have any other router you could try do you?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User mrpwick
(newbie) Wed 06-Apr-11 18:42:07
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
The wires to terminals 2 and 5 are both blue and white i.e. 2 separate wires which are both coloured blue and white. The others which I disconnected are both orange/red.

I don't have another router. I give all my old stuff to my Daughter!

Edited by mrpwick (Wed 06-Apr-11 19:35:52)

Standard User RobertoS
(sensei) Thu 07-Apr-11 00:44:56
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
Do you mean one is blue and the other white, or one blue with a white stripe and the other white with blue blodges?

Sorry to harp on about this, but it could be important.

Are you also saying there are two extensions connected to it?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

Edited by RobertoS (Thu 07-Apr-11 00:45:13)

Standard User pbaker38
(newbie) Thu 07-Apr-11 12:05:52
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Re: 21 WBC Date


[re: MrSaffron] [link to this post]
 
Does anyone have an answer at all to my orginal post of how to find out if this dateon adsl24 is correct or not?
Standard User camieabz
(legend) Thu 07-Apr-11 12:40:24
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Re: 21 WBC Date


[re: pbaker38] [link to this post]
 
I tried a random 01569 number and got...

this.

Seems in line with BT's exchange checker. Is that different from the one you have seen? Can you link to it if so please?

~~~~~~~~~~



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Standard User camieabz
(legend) Thu 07-Apr-11 12:42:04
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Re: 21 WBC Date


[re: pbaker38] [link to this post]
 
Ahh, my mistake. Confirmed. ADSL24 is saying Feb to April. Samknows says nothing.

I would lean towards caution and guess that ADSL24 have not updated their records.

~~~~~~~~~~



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Standard User mrpwick
(newbie) Fri 08-Apr-11 11:33:28
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Re: 21 WBC Date


[re: RobertoS] [link to this post]
 
Roberto. To clarify:-

There are 4 terminals numbered 2,3,4 and 5

Terminal 2 has a blue wire with occasional white spots

Terminal 3 has a white wire with orange spots

Terminal 4 has an orange wire

Terminal 5 has a white wire with blue blotches.


I have disconnected the wires to terminals 3 and 4.

I am getting very consistent D/L speeds of 4.37Mb/s, (Speedtest.net) which is better than it has ever been ,partciularly at this time in the morning!
Standard User RobertoS
(sensei) Fri 08-Apr-11 12:46:10
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
That's fine smile. Correct colour pairing and almost certainly the correct grade of cable.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User Adsl24
(fountain of knowledge) Fri 08-Apr-11 13:11:07
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Re: 21 WBC Date


[re: camieabz] [link to this post]
 
Looking at BT's latest 21CN roll out list (dated 7th April) Stonehaven is no longer scheduled for 21CN frown We'll update our website accordingly.

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User mrpwick
(newbie) Fri 08-Apr-11 13:37:15
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Re: 21 WBC Date


[re: Adsl24] [link to this post]
 
Why am I not surprised?
Standard User Adsl24
(fountain of knowledge) Fri 08-Apr-11 14:27:12
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
They did the same with our exchange. Was planned for Jan 2011 and then in Dec it just totally disappeared from the list. Surprisingly they've now announced FTTC for our exchange so that's better smile Hopefully they do the same for yours!

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User seekdestroy2
(learned) Fri 08-Apr-11 15:57:15
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Re: 21 WBC Date


[re: Adsl24] [link to this post]
 
Hey James, Is this list published anywhere?

I've noticed on the site I'm ticked for 21cn now. But still awaiting confirmation via supplier (got a ticket open).

Also haven't received email or anything notifiying me. For some reason I still doubt that 21CN is available, even if it is 1 year late.

Also waiting on info for C&W. You got any news for my exchange? (Toll Bar - CMTOL)

Edited by seekdestroy2 (Fri 08-Apr-11 15:58:29)

Standard User camieabz
(legend) Fri 08-Apr-11 16:32:22
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Re: 21 WBC Date


[re: mrpwick] [link to this post]
 
Spot on. 2 & 5 only seem to give some (most?) people best results.

That's the sort of thing I would have been looking at. That and/or the faceplate type/age options. Saved yourself not onlt a BT visit, but a camie visit. smile

~~~~~~~~~~



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Standard User ccxo
(regular) Fri 08-Apr-11 23:41:07
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Re: 21 WBC Date


[re: seekdestroy2] [link to this post]
 
http://adsl24.co.uk/networkstatus/wbc/list/

List of there active exchanges and a search option for other exchanges that help?

My Broadband Speed Test
Standard User seekdestroy2
(learned) Sat 09-Apr-11 09:19:53
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Re: 21 WBC Date


[re: ccxo] [link to this post]
 
Thanks, It does say live now. Guess it is live at the exchange then. thank god... Now to wait for my line to be switched over....
Standard User geordiekris
(experienced) Sat 09-Apr-11 18:33:51
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Re: 21 WBC Date


[re: seekdestroy2] [link to this post]
 
why waite ask your isp to do it for you if i had adsl2+ in my exchange i would be straight on the phone.

i can say whatever i want as i no longer work for the [censored]!
Standard User Adsl24
(fountain of knowledge) Sat 09-Apr-11 19:38:48
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Re: 21 WBC Date


[re: seekdestroy2] [link to this post]
 
It's not available via any public list no, its within the BT wholesale site which ISP's have access to.

PM me your number and I'll check for you.

James

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User seekdestroy2
(learned) Sun 10-Apr-11 00:15:35
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Re: 21 WBC Date


[re: geordiekris] [link to this post]
 
Well I've already got a ticket open and they are supposed to be confirming when/if 21CN and C&W go live at my exchange.
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