My exchange had a WBC date of October 2010. Shortly before that date was reached it was removed and now there is no WBC date at all!
In the meantime it moved from Market 2 to Market 3 designation because it now has four providers with equipmenin the exchange, only BT haven't changed the status.
MY BT line sync speed has dropped by almost 1 mbs in two steps, BTR think that the exchange is WBC enabled, but the date for it to happen has been removed and there is no date for that or FTTC.
So BT not only change dates whenever they want, they even change their minds totally.

Date now changed to end of Nov 2011. Hum ho...

It better stay on that date!

Been speaking to my ISP and they have informed me that my local exchange has finished the upgrade for 21CN network. I will get ADSL2+ within 10 days.

Hurrah!

So if you've been waiting for your local exchange to be enabled, check with them.

Do not rely on what you are told - in late October I was told by the ISP that I would get ADSL2+ in 4 weeks, at the end of 4 weeks, it went out another 10 working days and yesterday I was told definitely by the 15 December - they did not say which year.

Indeed... 10 days has passed. Nothing. Checked with ISP, they said BT has delayed the switch on for 2 weeks. Bah humbug!

As regards "Managing the Customers Expectations" BT behaves as if it is still an arm of the civil service and still has an objective of maximising frustration and disappointment in the country.

Annnnd finally, today, I have been transferred over to ADSL2+!

However disappointing speed.

Download speed remained the same. But the upload speed is now 3 x faster (was 256, now around 660).

What can I do to improve the download speed? I'm going to move the router to the master socket and see what it's reporting...

I'm using Draytek Vigor 2800. Am I best off with getting a new router or is it my internal phone line?

Cheers

Its more or less not possible to say, without your router stats, in particular your attenuation figure, the down being of interest as it has great bearing on what you can achieve.

Here's the details from my router - not been rebooted since the auto switch from ADSL to ADSL2+:

ADSL Status Mode: ADSL2+
Up Speed: 777900
Down Speed : 3218300
SNR Margin: 9.0
Loop Att.: 40.5

I have now since rebooted the router. Here's the updated details:

ADSL Status Mode: ADSL2+
Up Speed: 781200
Down Speed : 3286000
SNR Margin: 9.0
Loop Att.: 40.0

Thanks,

I think that's the first set of stats you have posted .

That looks very much like wiring problems at your end.

You should have been connecting at over 7Mbps, with 5-6Mbps download speeds, and now on ADSL2+ should be towards the higher end of 8-11Mbps connection. Not 3286kbps.

Though your noise margin of 9dB is taking off 700-1200kbps. Again pointing to a problem somewhere.

Have a read of (most of) my Troubleshooting section. Also see what stats you get with a setup of computer >> ethernet cable (or wireless) >> router >> short ADSL cable >> dangly filter >> test socket, (on the wall at the back in this pic.

Edited by RobertoS (Thu 19-Jan-12 23:45:05)