I had Infinity installed on Tuesday which was predicted at 27 meg, however actually synced at 16 meg. BT raised a fault (after a lot of kicking a screaming) and had an unexpected visitor from an Openreach engineer today.
He found that there is 250m of overhead wiring that has stretched and rubbed on tree branches which is causing most of the issues. The problem he has said is that it is over water (a lake) and in trees (that need branches removing).
What are the timescales in getting things like this repaired? He has reported the problem, ordered the cabling work to be carried out, however the OR engineer said that it is all contract work these days Ė that doesn't sound too quick to me!
Another issue he found was an electric fence running underneath the wiring for around 100m and found a large amount of interference. The farmer isnít keen to move the fence away from the line, yet it affects more than just my property. Is there any route to getting this resolved if the farmer refuses to move the fencing?
Edited by Cyberoonie (Fri 28-Oct-11 16:38:47)