I am on ADSL Max on a pretty stable line. For several months have had a BT profile of 3000kbps and got download speeds of around 2750 kbps. Just over a week ago had a power cut which caused the router to resync at just above 4000kbps and a few days later a second power cut caused a resync to 4480kbps. Two days ago (much more than the normal 3 days) the BT profile finally reset to 3500kbps. However my download speed has remained unchanged at around 2750kbps. Surely as both the sync speed and then the BT profile have increased the download speed ought also to have increased. MAAF, my ISP say their system has picked up the profile increase but they are at a loss to know why the download speed has not increased. They do say, however, that as the speed is within BT's limits for my line they cannot raise this with them.
Surely there is something wrong here?