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Standard User lightbody
(newbie) Wed 07-Sep-16 15:34:56
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No BT Fibre if there's already Virgin Media?


[link to this post]
 
Hi. I recently moved house. My old house was in Glasgow City Centre, and benefited from BT Fibre - I had a real 73mb down, and I think it was 40mb up.

I work on websites in my spare time, and that up-speed was important to me - also when I upload photos.

So then I moved to a suburb which is awash with Virgin Media, I had no choice but to arrange 50mb internet with them. What doesn't seem to be possible with Virgin, is decent upload speeds - and there's not much sign of them planning on improving this.

I feel trapped - because there's no BT Fibre in the area - presumably because there's no demand because everybody's "cabled up"?

Is this a familiar story? It doesn't seem to be a very competitive market...
Standard User RobertoS
(elder) Wed 07-Sep-16 16:38:12
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
Couldn't you get a faster option with them? See this report from May, and this site a week and a half ago.

Your upstream previously would have been a sync of probably 19999kbps and actual throughput a bit less.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM

Edited by RobertoS (Wed 07-Sep-16 16:41:51)

Administrator MrSaffron
(staff) Wed 07-Sep-16 18:23:56
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
Presence of Virgin Media means that its a commercial choice of whether Openreach go to an area or not, with the work in the rural areas Openreach is busy doing lots of stuff there rather than its pure commercial roll-out.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User WWWombat
(knowledge is power) Wed 07-Sep-16 18:54:47
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
UK coverage:
- 9% of the UK has the choice of VM alone (commercial)
- 36% of the UK has the choice of either BT or VM (both commercial)
- 31% of the UK has the choice of BT alone (commercial)
- 15% of the UK has the choice of BT alone (subsidised by BDUK)
- 5% of the UK are expected to have a BT service, as subsidised work goes further

You are in the 9%

Right now, most of BT's ongoing work is to put more subsidised infrastructure in place ... which means it can only overlay VM coverage in an "incidental" way. Most of VM's expansion work is going to be close to existing coverage ... and seems likely to be in areas where BT have already covered.

So that means you're not very likely to get covered by BT in the near future.
Standard User lightbody
(newbie) Wed 07-Sep-16 22:32:18
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Re: No BT Fibre if there's already Virgin Media?


[re: WWWombat] [link to this post]
 
Thanks for the replies- fascinating!

VM seems more expensive in general than BT and I chose the service that cost around the same. I could pay more for a bit faster upload, but it would be quite a lot more for just a bit faster.

I think the competition authorities should be looking at the number of homes which only have access to 1 high speed broadband option.

- Rob
Standard User MCM
(knowledge is power) Thu 08-Sep-16 03:07:16
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
I think the competition authorities should be looking at the number of homes which only have access to 1 high speed broadband option.
Why? The decision whether to provide a competing broadband service has to be a commercial decision. Are you suggesting that all bus routes must have at least two different operators or that you should have a choice as to which water supply or sewer you connect to. What's far more important is that there should be high speed broadband available, hence BDUK and the possibility of USO. Beyond that expansion has to be a commercial decision.
Standard User ian72
(eat-sleep-adslguide) Thu 08-Sep-16 07:39:40
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
It's interesting that you are arguing that you should have access to at least 2 suppliers when a number of people are still fighting to get access to just one.

And to take your argument the other way then Virgin Media should be forced to roll out to the rest of the country to set up competition to BT.
Standard User alwall
(member) Thu 08-Sep-16 08:27:57
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
Forcing VM to open its network to other suppliers would be a huge step forward

BTBroadband

Edited by alwall (Thu 08-Sep-16 08:28:24)

Standard User lightbody
(newbie) Thu 08-Sep-16 11:05:42
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Re: No BT Fibre if there's already Virgin Media?


[re: alwall] [link to this post]
 
I think it was just really clear, as part of my housemove, that this was the one commercial service that I had no choice over, and I didn't like that, especially as VM keep putting prices up...
Standard User RobertoS
(elder) Thu 08-Sep-16 11:31:05
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
What's wrong with the 200/12Mbps VM service I linked to articles about? Isn't that available?

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User redbutcher
(learned) Thu 08-Sep-16 12:42:54
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
Historically speaking I've only been able to get VM for fibre broadband. However, with that being the only option, there has been a utilization issue in the area going on for nearly a year which reduced peak time speeds from the 200Mb/s I got during the day down to 50-70 Mb/s. The upload was pretty awful too.

How pleased I was when a new cabinet appeared earlier this year and it went live last month. So it can happen that both VM and BT can be available in the same area. It has taken a good couple of years for this to happen for me though.

Then VM VIVD 200 with utilization issues
Now Happy BT Infinity 2 79999/19999
Standard User brandscill
(experienced) Thu 08-Sep-16 13:29:52
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
I think you'll struggle for sympathy when there is still a large % without access to high speed broadband.

SSE - 80/20
Standard User kebabselector
(member) Thu 08-Sep-16 14:55:44
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
Sounds similar to my area of Birmingham. We are well served by Virgin Media, however larger Openreach cabinets are upgraded to fibre - my smaller cab (and a few others) are uneconomically viable to upgrade.

Because my cabinet is smaller it's probably never going to reach a viable level - and you'd have to think why would anyone now decide to have ADSL at 5-6mbps when you can get Virgin. If competition existed then people would move away from Virgin - but the bean counters at Openreach aren't willing to invest at this moment.

Not a lot you can do about it sadly other than get the local community to join up and self fund - I have asked my local councillor if he can attempt to drum up some interest (maybe get the the area to register interest on Openreach's website).

I've dropped Clive Selley an email, but he's busy in meetings with limited access to email. Currently trying sarcasm as my next step to get Openreach to do something.

Current on Zen, getting around 5mb down - .8mb up
Exchange is Fibre enabled, Cab not economically viable to upgrade - though 'Now Exploring Solutions aka we want someone else to pay for it.'
Stechford (CMSTE) Cab 50 - small cabinet of fail

Edited by kebabselector (Thu 08-Sep-16 14:57:40)

Standard User MCM
(knowledge is power) Thu 08-Sep-16 17:19:22
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Re: No BT Fibre if there's already Virgin Media?


[re: lightbody] [link to this post]
 
As someone who together with others has had to stump up over £18K to get ONE faster broadband service you really need to think hard about what you are asking for. Be grateful for what you've got and if you want something else then move. It's that simple.

Incidentally I don't live in some rural village but rather in Lambeth in central London just 2km from Big Ben.
Standard User RobertoS
(elder) Thu 08-Sep-16 17:28:14
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Re: No BT Fibre if there's already Virgin Media?


[re: MCM] [link to this post]
 
They've just moved. Incautiously it seems.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User MCM
(knowledge is power) Thu 08-Sep-16 17:41:16
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Re: No BT Fibre if there's already Virgin Media?


[re: RobertoS] [link to this post]
 
In which case the OP has no grounds for complaint and should have considered broadband availability more carefully when choosing their property. In our case I was unaware of the existence of EO lines and their implications when I moved here 26 years ago and an extremely slow dial-up connection to my work was all that was available.
Standard User ian72
(eat-sleep-adslguide) Fri 09-Sep-16 07:47:57
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Re: No BT Fibre if there's already Virgin Media?


[re: MCM] [link to this post]
 
26 years ago? 10 years before ADSL became widely available and you didn't consider a future where being directly connected to the exchange could be an issue for your future broadband needs? Shame on you wink
Standard User Gadget
(committed) Fri 09-Sep-16 21:25:21
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Re: No BT Fibre if there's already Virgin Media?


[re: kebabselector] [link to this post]
 
I assume your are aware of this https://www.homeandwork.openreach.co.uk/OurNetwork/C...
Standard User MCM
(knowledge is power) Sat 10-Sep-16 03:19:54
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Re: No BT Fibre if there's already Virgin Media?


[re: Gadget] [link to this post]
 
In reply to a post by Gadget:
I assume your are aware of this https://www.homeandwork.openreach.co.uk/OurNetwork/C...
Which is what we have done. It's been a long haul but we are hoping to go live in the next week. Not that I can really see the neighbourhood coming up with the necessary funding given VM is already available.
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