I am thinking that the following has occurred however I COULD be wrong.... (I probably am)
Basically the master goes straight out of your household avoiding internal wiring. So nothing inside the property SHOULD interfere.
Additional phone sockets generally go past plug sockets, light cabling, pipe work (hot and cold) etc. The wiring to the master is generally very well shielded, however internal wiring is not.
This can mean that the line is perfectly stable for 10 days. Then suddenly you plug for instance an hoover into the socket which the wiring passes. This causes the router to drop sync from 5 meg to 0.3 meg - for example.
A desk lamp, electric heater or a mobile phone charger etc. may have no effect. It's completely random what's going to interfere. On the flip side, a mobile phone charger may create issues whereas the hoover might not...
The BT profile system works in a funny way.
Letís work on the assumption of the hoover causing the issues. The hoover is plugged in a socket. The additional telephone sockets wiring passes this plug socket.
The hoover causes the sync to fall from 5 Meg to 0.3 Meg.
Later on you notice the speed is slow, and reboot the router. The router resyncs at 5 meg.
HOWEVER, by now the BT profile is set to 0.3 meg. Until the router remains connected for a FULL 4 days, you wonít see above 0.3 meg. After 4 days of constant connection the profile will reset to around 5 meg...
In a worst case scenario internal wiring may cause the noise margin to flap on a regular basis. This causes the noise margin target to be increased. If this occurs you can be waiting 14 days or longer for the speeds to increase.
USING THE MASTER
People who use additional sockets for the broadband regularly experience issues such as slow speeds etc.
They think, letís try the master... They do a speed test and it's still slow. They think - It must not be the extension socket.
WRONG... By the time they use the master the BT profile has already been reduced. They need to leave the router in the master for 4 - 5 days to see the profile change. At this point it becomes clear that the extension was the issue all along. And guess what, their speeds never slow down again.
Right so; I'm going to ask you to do 3 things for me...
Can you take a photograph of the master socket? I have a feeling it's not going to be an NTE5 socket. If it is we can access the test socket. If not, shame
Can you run a speed test at http://www.speedtester.bt.com/
and copy and paste the results. This lets us see whether the BT profile has been affected.
Can you plug the Home hub into the master socket and copy and paste your statistics once again?
This lets us see how much the extensions affecting the line. E.g. if the noise margin changes, sync, attenuation etc.
ALSO I personally think the disconnections and the speed issues are two different things. Possibly a faulty xbox wifi adaptor or bad wifi channel
Edited by ukhardy07 (Mon 04-Apr-11 20:42:51)