Technical Discussion
  >> DSL Hardware Discussion


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | (show all)   Print Thread
Standard User lg56xbp
(newbie) Wed 11-Jan-12 15:51:53
Print Post

Speedtouch TG585 v7 - generic firmware available?


[link to this post]
 
Hi,

I'd like to use the Be-supplied Speedtouch TG585 v7 with my new C&W service but it's requesting a static IP, etc and my new service is dynamic but requires a login.

Is there a way to install a new firmware (it's currently using the Be Software Release 7.4.20.3)?

Thank you
Anonymous
(Unregistered)Wed 11-Jan-12 16:17:22
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
hi there by the way you will get a bill for £35 pounds for the router if you dont send it back i know i had 3 of them i had 4 days to send them back our i would get a bill for each one /by the way you can not get the thomson tg585 v7 firmware for love nor money /most are pre intalled firmware for the isp provider
Standard User 4M2
(experienced) Wed 11-Jan-12 17:13:16
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: Anonymous] [link to this post]
 
Anon,

Be routers are indeed a no no, but TG585 v7's, branded by other ISP's, will accept a firmware update. I have done it with one Tiscali and two PlusNet branded TG585 v7's, currently using generic firmware 8.2.6.5 for my uno SMPF (partial LLU - G.992.5 annex A) connection without any problems.


Register (or login) on our website and you will not see this ad.

Standard User lg56xbp
(newbie) Wed 11-Jan-12 17:25:42
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
4M2,

Do you have a link to download the generic firmware 8.2.6.5 please?
Standard User 4M2
(experienced) Wed 11-Jan-12 17:51:58
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
http://leoforeia.gr/thomson/Thomson_Firmware_Compila... - ZZ5YAA8.265.bli

Please be aware that you download and use it at your own risk.
Standard User lg56xbp
(learned) Wed 11-Jan-12 18:01:15
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
Thank you

How do I install the .bli ?
Standard User 4M2
(experienced) Wed 11-Jan-12 18:19:34
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
If it's not a Be or O2 supplied router then you shouldn't have too many problems.

First thing is to reset the router to defaults (pin hole in the back) without it connected to the phone line or computer. Then connect it to the pc over ethernet and run the firmware update - see http://forums.modem-help.co.uk/viewtopic.php?p=8359 etc.

Best of luck smile
Standard User RobertoS
(sensei) Wed 11-Jan-12 18:27:10
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
But in his opening post he says it is, and hasn't said anything about having obtained any other.

When you said "a no no", did you mean the flash can't be done, or just that he would end up getting billed for not returning it? £35 looks like a good deal if that was the reason smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User 4M2
(experienced) Wed 11-Jan-12 18:45:15
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: RobertoS] [link to this post]
 
Bob,

Yes you a right he didn't say anything about an alternative TG585 v7. If it is a Be router then a software firmware update will be impossible, hence my "no, no" smile

If on the other hand another branded TG585 v7 router is available, e.g. Plusnet, Tiscali, etc. then a firmware update should be possible which was actually my initial response to Anon's post.
Standard User lg56xbp
(learned) Wed 11-Jan-12 20:04:12
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
The 585 v7 IS a BeBox ...

Product Name: TG585 v7
Software Release: 8.2.7.7



The only problem is that for some reason the template file for '1 dynamic' is missing when I select 'setup my Thomson Gateway'. This means I am only presented with two options: 'Static IP' and 'Bridge Mode'. Neither are suitable for my new C&W LLU service, which is dynamic.

I have downloaded the correct dynamic IP template from the Be site (Dyn.tpl), but how on earth do I actually install it on the bebox?
Standard User RobertoS
(sensei) Wed 11-Jan-12 20:56:40
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
I would expect to load a Be template you use the Restore function. But I advise using the Save first, otherwise you may end up with it dead.

Though as I remember it, they were ini files.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User lg56xbp
(learned) Wed 11-Jan-12 21:03:44
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: RobertoS] [link to this post]
 
Indeed. The profile settings are stored in an .ini, but the Be templates are in a different format and apparently need to be uploaded to the router via FTP. Not working for me.

So I have my fast new internet connection, but the wrong router! frown

Can any of you wise folks recommend a good router which would be suitable for the C&W LLU network?
Standard User BatBoy
(legend) Wed 11-Jan-12 21:21:40
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
If its indeed a Bebox, you can download the firmware bundle from o2help and "upgrade" to the O2 firmware, which should work with C&W wink



______________________________________________________________________________. __________________
Standard User lg56xbp
(learned) Wed 11-Jan-12 21:25:11
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
Now that's an interesting post batboy,

Do you have links for that super firmware I can upgrade from? smile
Standard User BatBoy
(legend) Wed 11-Jan-12 21:42:07
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
http://www.o2help.co.uk/router-upgrade-firmware/



______________________________________________________________________________. __________________
Standard User lg56xbp
(learned) Wed 11-Jan-12 22:57:53
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
Thanks BatBoy, but that doesn't work either.

The firmware installs fine (8.2.7.7) and recognises the Speedtouch 585 v7 as an O2 box.

Problem is, it's asking for the same Static IP, Default Gateway and when you select 'setup', so I can see no option to set it up with the details provided for C&W LLU service.

Or did I miss something?
Standard User BatBoy
(legend) Wed 11-Jan-12 23:07:08
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
What's the C&W service details look like?



______________________________________________________________________________. __________________
Standard User RobertoS
(sensei) Wed 11-Jan-12 23:41:17
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
Ah, wait. Are you able to select PPPoA, or is is stuck on PPPoE?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User lg56xbp
(learned) Thu 12-Jan-12 00:10:30
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
What's the C&W service details look like?


Link Status: Contacting DHCP server...
Type: ETHoA


C&W has supplied static IP, login and password. Everything else should be 'dynamic'.

The Be / O2 box insists on the following: Static IP address, Subnet Mask and Default Gateway.


Other crazy thing is this:

If I try and connect by FTP to upload a template and/or use the restore/backup utility at http://192.168.1.254/cgi/b/bandr/?be=0&l0=0&l1=1&tid=BACKUP_RESTORE, it requests a user/pass

NOTHING works .. tried all the usual like admin, Administrator / Serial Number, etc.

Weird.


So, can't setup it up as dynamic and can't connect to upload any new templates!!

Edited by lg56xbp (Thu 12-Jan-12 00:15:16)

Standard User BatBoy
(legend) Thu 12-Jan-12 00:12:54
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
Do the CW details specify pppoa?



______________________________________________________________________________. __________________
Standard User 4M2
(experienced) Thu 12-Jan-12 00:13:26
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
Ig56xbp,

To unlock that Be router you will possibly have to be very handy with a soldering iron and treat the whole exercise as a challenge!

See: http://forums.modem-help.co.uk/viewtopic.php?t=1220&... but paradoxically you may need an additional unlocked TG585v7 router to do it...

Something like this http://www.ebay.co.uk/itm/Thomson-TG585-V7-54-Mbps-4... may be you best bet rather than mess with the BeBox.
Standard User lg56xbp
(learned) Thu 12-Jan-12 00:17:13
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Do the CW details specify pppoa?



No, that's not specified ...
Standard User BatBoy
(legend) Thu 12-Jan-12 00:25:24
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
I think there's an option in the O2 firmware for O2 Access, you could try that...



______________________________________________________________________________. __________________
Standard User lg56xbp
(learned) Thu 12-Jan-12 00:28:40
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
I think there's an option in the O2 firmware for O2 Access, you could try that...


Sadly the options within the O2 /Thomson router setup are VERY limited.

Can you suggest another router I could pick up tomorrow on the high street?
Standard User BatBoy
(legend) Thu 12-Jan-12 00:34:26
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
Well, it's in there.

I'm sure your ISP will be able to recommend.



______________________________________________________________________________. __________________
Anonymous
(Unregistered)Thu 12-Jan-12 03:03:08
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
AS I HAVE POSTED BEFORE/ THE EPROM CHIP NEEDS TO BE RESET BY A SOLDERING IRON AND A BIT OF WIRE / SO STOP BANGING YOUR HEAD ANGST A BRICK WALL IT HAS ITS OWN EPROM FROM BETHERE IN IT
Standard User nredwood
(eat-sleep-adslguide) Thu 12-Jan-12 07:38:12
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: Anonymous] [link to this post]
 
I can confirm the 585v7 BeBox is JTAG locked to BE - it is after all only leased to you

Be* Unlimited
Standard User RobertoS
(sensei) Thu 12-Jan-12 08:49:24
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: Anonymous] [link to this post]
 
Indeed? Re "the eprom chip needs to be reset by a soldering iron ...". Usually very effective in turning it into a useless bit of junk smile.

Which is the response your completely unnecessary shouting deserves.

That's quite apart from the fact that the subject under discussion in the exchange to which you just contributed is about an O2 box, which is not the same as a Be box, and never was.

Also if you examine the headers of the posts, you replied to BatBoy. There is a Reply button against each post here, not just a Submit/Post for the thread. I suggest you use the right one.

Which wall is BatBoy banging his head against about what? Unless you think his head has a Be EPROM in it, which is what you said. Or do I misread your post, as it could mean the wall has a Be EPROM in it?

Anon posters shouting - yuk! Get some backbone and register. Put an identity where that big gob is.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User nredwood
(eat-sleep-adslguide) Thu 12-Jan-12 12:35:34
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: RobertoS] [link to this post]
 
O2 Boxes are all JTAG firmware locked to O2 as far as I'm aware

Only the 585v7 BeBox is JTAG firmware locked to BE - the others are not

I'm sure the OP said it was a BeBox

I'd like to use the Be-supplied Speedtouch TG585 v7


NB: O2 and Be only lease the router to you and will charge for non-return if you leave and do not return it
I know you know this RobertoS, but many seem to overlook this fact and then wonder why they get a large bil when they leave (not so large these days with BE at £35)

The exception with BE is the 716G and the 780WL which no longer have to be returned and those 587nv2 that were given out as loyalty rewards, offers or competitions

Be* Unlimited

Edited by nredwood (Thu 12-Jan-12 12:37:27)

Standard User 4M2
(experienced) Thu 12-Jan-12 14:01:52
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: RobertoS] [link to this post]
 
"the eprom chip needs to be reset by a soldering iron ...". Usually very effective in turning it into a useless bit of junk
LOL!
Standard User lg56xbp
(learned) Thu 12-Jan-12 17:27:56
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: nredwood] [link to this post]
 
In reply to a post by nredwood:
I can confirm the 585v7 BeBox is JTAG locked to BE - it is after all only leased to you


Well, updating it to the O2 firmware BatBoy suggested above appears to have bricked it!

I can connect to the O2 interface, but any attempt to connect to the 'Thomson Gateway' to upload a template or upgrade/downgrade the firmware requires a login. The Administrator / Serial # doesn't work, nor do all the other combinations tried on various forums.

Thanks BatBoy smile
Standard User BatBoy
(legend) Thu 12-Jan-12 18:52:00
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: lg56xbp] [link to this post]
 
I thought the user is SuperUser? wink

as in: username "SuperUser". The password is either "O2Br0ad64nd" or the serial number of your router (printed on its underside, excluding the bit in brackets)



______________________________________________________________________________. __________________

Edited by BatBoy (Thu 12-Jan-12 18:54:46)

Standard User RobertoS
(sensei) Thu 12-Jan-12 18:56:33
Print Post

Re: Speedtouch TG585 v7 - generic firmware available? *DELETED*


[re: lg56xbp] [link to this post]
 
Post deleted by RobertoS
Standard User DaveBUK
(newbie) Thu 28-Mar-13 09:54:28
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: BatBoy] [link to this post]
 
BatBoy

I also tried the generic firmware that you provided the link to, and now i cannot login - i also have tried the usual combinations of passwords, and your "SuperUser" suggestion - sadly none of them working frown

I'm not having a go at anyone, i understood what it meant when you said that the upgrade is performed "at your own risk" - just wondering if anyone has found out the username / password combination for the linked firmware???

Thanks in anticipation.

DaveB
Standard User RobertoS
(sensei) Thu 28-Mar-13 10:38:30
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: DaveBUK] [link to this post]
 
SuperUser is a feature of O2-modified firmwares. It contains all the generic options for Administrator that have been removed in those firmwares.

IIRC the login name for generic fw on the 585 is the admin or administrator, maybe with the initial "a" capitalised. Password will be blank or "password" I think.

My bog standard 585 is somewhere half way across the loft sorry.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User ggremlin
(committed) Thu 28-Mar-13 10:58:43
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: DaveBUK] [link to this post]
 
can you try logging into it via telnet

also this thread on o2 may help
http://community.o2.co.uk/t5/Home-Broadband-Home-Pho...
Standard User 4M2
(fountain of knowledge) Thu 28-Mar-13 10:59:48
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
SuperUser is a feature of O2-modified firmwares. It contains all the generic options for Administrator that have been removed in those firmwares.

IIRC the login name for generic fw on the 585 is the admin or administrator, maybe with the initial "a" capitalised. Password will be blank or "password" I think.

My bog standard 585 is somewhere half way across the loft sorry.


Yes even after doing a factory reset and installing generic firmware the login will remain either as Administrator or admin with a 585 v7 (I'm talking about ex-Tiscali and ex-Plusnet branded ones here though.)

Edited by 4M2 (Thu 28-Mar-13 11:07:42)

Standard User DaveBUK
(newbie) Thu 28-Mar-13 11:26:40
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
First of all - thanks to:
RobertoS
ggremlin
4M2

wasn't really expecting anyone to respond to the thread that's a couple of months old.

Ok all tried and failed (username first):

Administrator - [blank]
administrator - [blank]
Admin - [blank]
admin - [blank]
Administrator - [Serial Number]
administrator - [Serial Number]
Admin - [Serial Number]
admin - [Serial Number]
SuperUser - O2Br0ad64nd

all using Internet Explorer 10

so if it's not too much trouble how do i telnet in? to change the user/ password?

Thanks again.

Dave B
Standard User 4M2
(fountain of knowledge) Thu 28-Mar-13 12:29:24
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: DaveBUK] [link to this post]
 
In reply to a post by DaveBUK:
so if it's not too much trouble how do i telnet in? to change the user/ password?


Problem with telnet from Windows Command Prompt is that you will still need a user name log-in and perhaps a password which isn't much different than using the browser.

Although I guess there could be issues with IE10....

You could try telnet 192.168.1.254 from Windows Command Prompt and you may be lucky smile
Standard User Michael_Chare
(committed) Thu 28-Mar-13 12:47:35
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: 4M2] [link to this post]
 
Have your tried whatever userid and password you had set before you re-flashed the box?

Michael Chare
Standard User DaveBUK
(newbie) Thu 28-Mar-13 16:40:32
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: Michael_Chare] [link to this post]
 
Sorry lads - i have tried every password i can think of, and researched on various sites.

The Telnet is coming up as unrecognised, so i'm assuming it was taken out of Windows 7 and i'll need to find a replacement?

any other thoughts?

Thanks

Dave B
Standard User ggremlin
(committed) Thu 28-Mar-13 17:45:39
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: DaveBUK] [link to this post]
 
to Install Telnet Client
ref:
http://technet.microsoft.com/en-us/library/cc771275(...

To install Telnet Client on Windows 7 or Windows Vista
Click Start, and then click Control Panel.
On the Control Panel Home page, click Programs.
In the Programs and Features section, click Turn Windows features on or off.
If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
In the Windows Features list, select Telnet Client, and then click OK.
Standard User 4M2
(fountain of knowledge) Thu 28-Mar-13 17:47:28
Print Post

Re: Speedtouch TG585 v7 - generic firmware available?


[re: DaveBUK] [link to this post]
 
Try http://10.0.0.138 from the browser or telnet 10.0.0.138 - there's a small chance it might work...
Pages in this thread: 1 | 2 | 3 | 4 | 5 | (show all)   Print Thread

Jump to