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deleted
(deleted) Fri 23-May-14 22:59:19

BT OPENREACH MODEM

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I my BT open reach modem has stopped working on my fibre line. Can I use a spare BT open reach modem I have from my last house. It is only 8 months old. Can I do a straight swap?

MHC
(sensei) Fri 23-May-14 23:05:04

Re: BT OPENREACH MODEM

[re: deleted] [link to this post]

YES.

You should also call BT and tell them. They will send out a replacement - with an envelope to return the failed one. When you report it, just say " a friend has lent you a spare".

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M H C

taurus excreta cerebrum vincit

deleted
(deleted) Sat 24-May-14 10:17:41

Re: BT OPENREACH MODEM

[re: MHC] [link to this post]

Is that correct - I thought that they insisted on sending out an engineer to fit the new one

MHC
(sensei) Sat 24-May-14 11:12:15

Re: BT OPENREACH MODEM

[re: deleted] [link to this post]

In reply to a post by Oldjim:
Is that correct - I thought that they insisted on sending out an engineer to fit the new one

Yes, they will send it out with a Technician. Although in a couple of cases I know of them just sending the modem. It would not matter though as teh equipment has failed and needs replacement.

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M H C

taurus excreta cerebrum vincit

deleted
(deleted) Sun 25-May-14 18:37:41

Re: BT OPENREACH MODEM

[re: MHC] [link to this post]

I love to buy a kosher spare, so fleabay is of no use here.

MHC
(sensei) Sun 25-May-14 20:32:18

Re: BT OPENREACH MODEM

[re: deleted] [link to this post]

In reply to a post by DrTeeth:
I love to buy a kosher spare, so fleabay is of no use here.

Try contacting S�minn ...

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M H C

taurus excreta cerebrum vincit

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