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Standard User deleted
(deleted) Fri 23-May-14 22:59:19
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BT OPENREACH MODEM


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I my BT open reach modem has stopped working on my fibre line. Can I use a spare BT open reach modem I have from my last house. It is only 8 months old. Can I do a straight swap?
Standard User MHC
(sensei) Fri 23-May-14 23:05:04
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Re: BT OPENREACH MODEM


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YES.

You should also call BT and tell them. They will send out a replacement - with an envelope to return the failed one. When you report it, just say " a friend has lent you a spare".


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M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Sat 24-May-14 10:17:41
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Re: BT OPENREACH MODEM


[re: MHC] [link to this post]
 
Is that correct - I thought that they insisted on sending out an engineer to fit the new one


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Standard User MHC
(sensei) Sat 24-May-14 11:12:15
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Re: BT OPENREACH MODEM


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In reply to a post by Oldjim:
Is that correct - I thought that they insisted on sending out an engineer to fit the new one


Yes, they will send it out with a Technician. Although in a couple of cases I know of them just sending the modem. It would not matter though as teh equipment has failed and needs replacement.


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M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Sun 25-May-14 18:37:41
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Re: BT OPENREACH MODEM


[re: MHC] [link to this post]
 
I love to buy a kosher spare, so fleabay is of no use here.
Standard User MHC
(sensei) Sun 25-May-14 20:32:18
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Re: BT OPENREACH MODEM


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In reply to a post by DrTeeth:
I love to buy a kosher spare, so fleabay is of no use here.


Try contacting S�minn ...


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M H C


taurus excreta cerebrum vincit
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