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Standard User EddyTheDog
(regular) Mon 11-Apr-16 22:27:48
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Re: BT HomeHub 5 model A vs model B


[re: BatBoy] [link to this post]
 
Yeah I should have perhaps pointed out it's on FTTP..
Standard User BatBoy
(sensei) Mon 11-Apr-16 22:31:51
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Re: BT HomeHub 5 model A vs model B


[re: EddyTheDog] [link to this post]
 
smile
Standard User alext05
(committed) Tue 12-Apr-16 19:13:16
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Re: BT HomeHub 5 model A vs model B


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
I just disconnected my Type B as it's unstable.


Can you elaborate a bit more on this.

I joined BT about a month ago and although the speed is fine and my usage is not affected much I have noticed that my HH5 Type B reboots every now and then, sometimes even every day or two, which I thought is odd.

I spoke to BT and they did a remote test that apparently came back red saying that there is internal damage. They sent me a new router now, which is Type A.

I haven't tested Type A yet as only received today but curious what you meant under your Type B not being stable.

Perhaps we experienced the same issues at the same time, as my HH5 rebooted itself 4 times between 22 and 24 March.

Edited by alext05 (Tue 12-Apr-16 19:13:55)


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Standard User BatBoy
(sensei) Tue 12-Apr-16 19:27:52
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Re: BT HomeHub 5 model A vs model B


[re: alext05] [link to this post]
 
In reply to a post by alext05:
In reply to a post by BatBoy:
I just disconnected my Type B as it's unstable.


Can you elaborate a bit more on this.
It was rebooting every day. Then I realised I had turned the wireless off which always used to cause problems like this, so I turned wireless back on and it was fine after that.
Standard User alext05
(committed) Tue 12-Apr-16 19:36:27
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Re: BT HomeHub 5 model A vs model B


[re: BatBoy] [link to this post]
 
Ok, thanks. I'll replace mine with Type A and see how I get on with it before sending Type B back.
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