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I already have the White box thing installed (ONT i think it is called) and install date for everthing else is the 26th, now from reading here i understand i will get router sent out so i get it on the 25th, the guy who comes round on the 26th is it a simple job of fire it up plug in all cables and away you go, if so why can't i do that myself when i get the router or is there alot more to it, then simple Joe Bloggs (me) understands.
All1
Edited by deleted (Sat 17-Feb-18 00:20:14)
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Are you talking FTTP? The engineer might need to do work to fully fire up and test the ONT. The router itself is just a plug and go but with FTTP they are still engineer installs so the engineer would do it for you and test to see all is working.
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There are quite a few different scenarios when it comes to FTTP provision, as I think you were inferring, the OP would need to provide a fair bit more detail to clarify anything.
Maybe best an engineer does come round and set up his �Infinistry�
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Register (or login) on our website and you will not see this ad.
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Maybe best an engineer does come round and set up his �Infinistry�  You have a stray 'r' in there  Ironic that you should mistype the mistype...
Edited by ian72 (Fri 16-Feb-18 15:01:18)
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You plug the infinistry router into the ONtistry device.The engineistry visits to work out the technical bits.
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Openreach need to activate your ONT. Once this is done (PON light should be a solid green) you can plug ANY router into the lan port of the ONT to get a connection - no need for FTTP authentication on BT Retail.
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A friendly but cautionary note...
Making fun of me and my typing mistakes, usually a result of brain thinking of the next sentence while fingers type the existing one, can I urge some restraint towards other posters, with long standing members where the level for them taking offence or just seeing the joke is well understood its fine.
Put another way - please be careful to not scare away new posters by giving the forums a 'populated by grammar police' reputation.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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A friendly but cautionary note...
Making fun of me and my typing mistakes, usually a result of brain thinking of the next sentence while fingers type the existing one, can I urge some restraint towards other posters, with long standing members where the level for them taking offence or just seeing the joke is well understood its fine.
Put another way - please be careful to not scare away new posters by giving the forums a 'populated by grammar police' reputation.
Thanks but looks like they are on a roll with my typo :-}
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Are you talking FTTP? The engineer might need to do work to fully fire up and test the ONT. The router itself is just a plug and go but with FTTP they are still engineer installs so the engineer would do it for you and test to see all is working.
That might be hard as i know very little myself, had the guys come round and do the ONT and left a long black cable that i'm told will go into the router but that is about as much as i know, yes it's FTTP
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BT will send you a router, and in the box will be instructions on how to connect to your FTTP connection.
Simple, or phone BT for support on the 26th.
Ian
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Post deleted by Zarjaz
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I did recognise them from other posts so definitely not a new user, just a bit of fun no harm intended.
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BT will send you a router, and in the box will be instructions on how to connect to your FTTP connection.
Simple, or phone BT for support on the 26th.
Ian
If it's that simple why the need to book an engineer, would it not be best to say here's your router and if you want help give us a bell.
All1
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BT will send you a router, and in the box will be instructions on how to connect to your FTTP connection.
Simple, or phone BT for support on the 26th.
Ian
If it's that simple why the need to book an engineer, would it not be best to say here's your router and if you want help give us a bell.
All1
The engineer will need to activate your ONT on-site by scanning its barcode on his smartphone. Should take a few mins and then you�ll be up and running.
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And the simple reality that most people need the ONT installing, those in MDU situations with the ONT pre-installed when flats were built are in a different scenario.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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The engineer will need to activate your ONT on-site by scanning its barcode on his smartphone. Should take a few mins and then you�ll be up and running.
OK fair enough sounds like it "should" be a simple job and in and out in a few minutes I will get some biscuits out and heat the kettle maybe they will take some of my refreshments (unlike some on here  )
All1
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What's the difference between a Fibre Modem and an Optical Network Terminal (ONT)?
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
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What's the difference between a Fibre Modem and an Optical Network Terminal (ONT)?
No such thing as a fibre modem on FTTP, the ONT converts the light coming through the fibre into electrical/data signals.
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By fibre modem do you mean a modem used on FTTC circuits? It is actually a VDSL2 modem and receives electrical signals on the phone line so isn't a "fibre modem" at all, the conversion from fibre takes place at the FTTC cabinet.
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Hadn't realised it was FTTP. Wasn't mentioned in the OP. For those in the know it's easy.
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Edited by broadband66 (Mon 19-Feb-18 12:33:05)
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Not always so ... some of the new build sites the ONT is already there and correct serial number already in �sync� with the head end.
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Not just MDU Mr.S ... many native FTTP estates now have the ONT pre-installed too.
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Not always so ... some of the new build sites the ONT is already there and correct serial number already in �sync� with the head end.
Fair do's, I stand corrected.
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Ah yes, brain does recall ONT in cupboard under stairs enquiries
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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