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Standard User robsterdobster
(newbie) Sat 04-Jul-20 11:16:39
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New modem/router for Plusnet fibre - Broadcom or Lantiq?


[link to this post]
 
Been having numerous issues with our Plusnet fibre since March. Had two BTO engineer visits and they've changed the cable coming from the street pole and the connection box inside the house. Second engineer found a small area of exposed wiring in the local box and fixed that too.

We're still getting quite a lot of dropouts and a speed which is about 10mbps slower than it should be. We're connecting at about 38-40 but after a week or so the actual speed drops to 26-28.

Plusnet are saying (as well as the engineer) that our hardware *could* be at fault. We have an Asus DSL-AC68U router/modem.

No problem buying a new piece of kit if it's going to help, but Plusnet are saying (after passing the ticket around a bit) they only recommend router/modems with Broadcom chipsets.

I jumped the gun a bit and ordered a Draytek 2762AC last week which is due to arrive today. No problem to send it back and order something else instead but what would you recommend? Keep seeing good things about Billion kit but their availability seems to be quite limited.
Standard User j0hn83
(fountain of knowledge) Sat 04-Jul-20 11:39:45
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
You're using the worst modem I've ever used. It has the worst DSL chipset (mediatek) I've ever used.

OpenReach have taken the decision to ban it from using G.INP as it doesn't follow protocol correctly.

I recommend having a ceremonial burning of the Asus immediately.
Standard User robsterdobster
(newbie) Sat 04-Jul-20 12:45:12
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: j0hn83] [link to this post]
 
Sure you're right, but what about this Broadcom or Lantiq thing?


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Standard User j0hn83
(fountain of knowledge) Sat 04-Jul-20 13:14:18
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
In reply to a post by robsterdobster:
Sure you're right, but what about this Broadcom or Lantiq thing?


Ask Plusnet if they insist on Broadcom chipsets why do they send every single customer a Lantiq chipset modem.

Either of the 2 is fine.

Just don't use the Mediatek junk.
Standard User copex
(committed) Sat 04-Jul-20 15:07:16
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: j0hn83] [link to this post]
 
i use draytek on plus net with out issue, they are Openreach approved.
Standard User Nick_W789
(newbie) Sat 04-Jul-20 18:42:19
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
The Vigor 2762 series is good - I’ve several with home workers and a 2862 on Plusnet at the office and they all just work.
Standard User jchamier
(eat-sleep-adslguide) Sat 04-Jul-20 19:31:21
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
In reply to a post by robsterdobster:
We have an Asus DSL-AC68U router/modem.

A friend of mine had one of these on Plusnet ADSL, but on upgrading to VDSL, we ditched it, and bought a Huwaei HG612 modem from eBay, and an ASUS RT-AC68U to replace.

Another option for a modem is the Zyxel VMG1312-B10A and both this and the Huawei have Broadcom and can be monitored with the Windows tool, DSL stats.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User j0hn83
(fountain of knowledge) Sun 05-Jul-20 00:44:58
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
If you don't mind a separate modem and router you can use the Asus as a router only.
You could pick up a cheap HG612 from eBay to use as a modem with it.

The Asus is actually a good router with great wireless. It's just the modem chipset inside is horrendous.
Standard User robsterdobster
(newbie) Sun 05-Jul-20 07:23:57
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: j0hn83] [link to this post]
 
OK great, thanks everyone.

The 2762AC arrived yesterday afternoon and has been quite happy since. I seem to have had one connection drop overnight but the sync and downstream speed increased also from 25-28 to 30-32mbps. Something at least. Maybe the speed will increase further.
Standard User jchamier
(eat-sleep-adslguide) Sun 05-Jul-20 11:23:19
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: j0hn83] [link to this post]
 
In reply to a post by j0hn83:
If you don't mind a separate modem and router you can use the Asus as a router only.
My friend tried this, but with nothing connected to the DSL port, the relay inside was continually clicking. Bizarrely there was no way to stop it, so he sold the router.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User Malwaremike
(experienced) Sun 05-Jul-20 11:37:26
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Re: New modem/router for Plusnet fibre - Broadcom or Lantiq?


[re: robsterdobster] [link to this post]
 
Plenty of people using a BT HH6 on PN's 40/10 package. Have a look at Routers thread on PN forum, excellent advice on setup for PN. I bought one for £10 on Gumtree, works a treat and wifi better than PN's Hub One.
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