DSl Termination point

Hi All, Not sure of the best place to put this post but its kind of hardware related.

I have just moved in to a new house, the property has a BT Termination box but its missing the face plate and is in a bit of a mess (painted over and filthy) i got my new internet service woring but only by being plugged into the "test port".

I called my ISP to ask about this and they tell me that BT would charge £150 and would only replace the missing face plate and not update replace the whole box. They suggested that I just buy a full box and replace it.

Who actually own the Termination box is it BT or "me"?

Thanks in advance
Rich.

OpenReach own it (not BT).

They would indeed charge to replace it.
They no longer supply filtered faceplates unless your ISP orders a managed installation when you 1st ordered FTTC.

You're supposed to use the dangly filter that comes with the ISP modem/hub if no faceplate is present.

If you don't use any of the extensions in the house you could just disconnect all of the extension wiring from the rear of the master socket.

Technically you're not supposed to touch anything before the master socket or the main part of the master socket.
You're allowed to remove the lower faceplate to access the test socket.
It's not a big deal tinkering with the socket or moving it to a more suitable location.

The newest master sockets are the "NTE5C" but I'm really not a fan of them.
If you're buying a new one I'd recommend an NTE5A with an MK3 filtered faceplates.

In reply to a post by j0hn83:

The newest master sockets are the "NTE5C" but I'm really not a fan of them.
If you're buying a new one I'd recommend an NTE5A with an MK3 filtered faceplates.

I couldn't agree more: a NTE5 + MK3 filtered plate + front Lower NTE5A plate is slightly bulky with the "interstitial" arrangement but definitely better than the poorly designed NTE5C + Mk4 filtered plate.

Could be a point of discussion. If he has just moved in and the installation is not complete then there is good reason to ask BT/OR to rectify that. And the sooner that is requested the better.

One has to ask why is the Mk3 better? Is it from an aesthetic point of view or fitting. I know the Mk4 easily falls off but what about function of the filter, is the Mk3 a better filter than the Mk4?

In reply to a post by MHC:

Could be a point of discussion. If he has just moved in and the installation is not complete then there is good reason to ask BT/OR to rectify that. And the sooner that is requested the better.

The OP implies the ISP is not BT, and is meaning Openreach when quoting them BT.

It is up to the ISP to get this new connection sorted. (I get the feeling that the house is not a new-build, just "their new" residence). The ordered service has not been provided.

Your point about the sooner the better is very relevant.

In reply to a post by Banger:

One has to ask why is the Mk3 better? Is it from an aesthetic point of view or fitting. I know the Mk4 easily falls off but what about function of the filter, is the Mk3 a better filter than the Mk4?

AIUI there is nothing bad about the Mk3 filtered faceplate either. Where "interstitial" comes into it I don't get. The interstitial plate was different again.

And by repute on these forums the Mk3 filter was better than the Mk4. Unfortunately Openreach are unlikely to fit that assembly. even on request.

Edited by RobertoS (Thu 26-Nov-20 00:56:15)

And by repute on these forums the Mk3 filter was better than the Mk4. Unfortunately Openreach are unlikely to fit that assembly. even on request.

Yes but why are they better? My Mk3 was removed by OR and replaced with Mk4 last time an engineer was in my house.

In reply to a post by RobertoS:

AIUI there is nothing bad about the Mk3 filtered faceplate either. Where "interstitial" comes into it I don't get. The interstitial plate was different again.

https://forums.thinkbroadband.com/technical/4462049-... - referred to as the "interstitial part (MK3)" as in being sandwiched, indeed not to be confused with an I-Plate

In reply to a post by Banger:

One has to ask why is the Mk3 better? Is it from an aesthetic point of view or fitting. I know the Mk4 easily falls off but what about function of the filter, is the Mk3 a better filter than the Mk4?

Beside the issues with the faceplate's inadequate fixture my main concern is with the construction of the circuitry within the NTE5C itself, see https://www.youtube.com/watch?v=jD67a-ZC7VY The MK4 plate is in all likely-hood OK since the board looks fine and appears to be adequately soldered.

Edited by 4M2 (Thu 26-Nov-20 05:59:22)