I've had pretty good reliable service from Eclipe - Rx sync around 18Mbps & benchmarking above 16Mbps, loss of sync < once a month, but 3 weeks ago I was switched over to 21CN, and it's gone down the toilet since then.
Eclipse said I could expect up to 10 days of variable speeds & some drops, so I though the regular loss of syncs were them doing the line testing. But after 2 weeks I was still getting resets every 30 minutes, so I was losing 3 minutes every hour, and the speeds were down and variable, between 10 & 3 Mbps, on a downward slope.
Eventually on the spur of the moment I tried a different ADSL filter, and suddenly the disconnections stopped. I've tried through all the filters I have, and it turns out that both the filters that were plugged in have failed. It seems damn suspicious to me that they failed exactly as I went to 21CN! Could they have sent a voltage spike down the line?
Anyway, it looks like all this time the exchange has seen all the drops and adapted my IP profile down from what I was achieving before to 12,000kbps (reported by www.speedtester.bt.com).
I've just taken delivery of new XF-1e Professional ADSL 2+ Microfilters, and things are looking better.
Download speed achieved during the test was - 10958 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Your DSL Connection Rate :14332 Kbps(DOWN-STREAM), 1276 Kbps(UP-STREAM)
IP Profile for your line is - 12000 Kbps
The big question is - if I leave the line to stabilize for a few days, can I expect my IP profile to be raised from 12000 towards the 21000 Kbps Max Achievable Speed? Or at least to the 18 Mbps that I had before? Or will I have to raise a complaint against Eclipse?
On the plus side, my Tx sync speed has gone up from 864 to 1276 kbps.
cheers - Mart