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Standard User alcockell
(learned) Sat 26-Jan-19 22:31:22
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Not very reliable comms - my router constantly dropping


[link to this post]
 
I am in Reading - 0118 9 - my ISP is Eclipse.

I have been seeing very frequent dropouts and reconnects on my router.. please could someone explain why this has gone up recently...

Looking on AAISP and Zen Internet and BT Internet's status pages - there has beena lot of issues.. please could someone advise me where those upsteam issues woudl be.
Standard User 18YearsASlave
(newbie) Sun 27-Jan-19 12:30:39
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Re: Not very reliable comms - my router constantly dropping


[re: alcockell] [link to this post]
 
I am sorry my friend but you have to face the fact Eclipse no longer give a Flying Fsck about non business customers.

Your best course of action is to move onto a more reliable ISP who cares about your business.

Sad, but true. They threw my business away after 18 years of loyal patronage ... It took complaints to OfCOM and the threat of legal action to get them to release me from a falsely advertised FTTC deal but I won at no cost to myself - financial that is.

Look around, find a better deal and change. Because they won't.

Regards
Standard User Zarjaz
(eat-sleep-adslguide) Mon 28-Jan-19 06:14:20
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Re: Not very reliable comms - my router constantly dropping


[re: alcockell] [link to this post]
 
Id start by checking that you have a clean dialling tone on the phone line...


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