Ok, I migrated from vivaciti in august, I emailed them to tell them I had migrated once it was completed and thought that would be that.
I then lost my email address I have used for years and have tonight managed to retrieve it only to be faced with 174 new emails. 3 of which are invoices from vivaciti telling me that thet have successfully billed my debit card for £26.40 per invoice.
First what are the chances of me getting the cash back? second how do I stop them taking more money?
I will be phoning them up tomorrow as they do not work weekends but I am a little bemused and not a little miffed that they have had £78.20 of my money and will by the looks of things soon be sending the invoice for november.
If it comes about that I have to pay for august for some unknown reason I may just be able to stomache that but I would like the rest of my money back.