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Just for information... BT have changed the speedtester, on the opening page you now have to select whether you are on an ADSL/FTTC connection or have FTTP... who says they don't cater for minorities? 
They also appear to have broken the Java recognition on Opera/Mac, but I suppose some things never change 
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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I thought it was my PC and have just been checking the Java installation on FF. Obviously not!
I presume you get the message:
Java is not installed/enabled on your PC. To use the Performance Tester Java must be installed and enabled on your PC and Browser. To install latest version of Sun JRE, available for Windows, Linux, OS X, Solaris and other operating systems, click here.
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M H C
taurus excreta cerebrum vincit
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That's the one... If I reload the page the message disappears, but it still won't let me run the test.
I've been through all the FAQ, but no indication how to report that it's broken. It doesn't work, therefore it's my fault 
Fortunately it's fine on Safari.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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Register (or login) on our website and you will not see this ad.
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In FF it is a case of wait 5 seconds and the message disappears ...
Start to run the test but after 30 seconds it comes back with a failure message. FAQ does not even work in FF.
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M H C
taurus excreta cerebrum vincit
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After a little more testing, it will let me start if I remember to click the "Yes" radio button 
But like you, it returns the failure message.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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Problem is in IE too !
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M H C
taurus excreta cerebrum vincit
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I can't believe even BT would break it on the most common browser around!!
Gotta be FTTC related... but I've no way of checking that.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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It was working fine yesterday as the old version with no FTTC/FTTP split, so unlikely to be FTTC related.
I have just posted a comment on the BT Business forum and waiting to see what they say.
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M H C
taurus excreta cerebrum vincit
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so unlikely to be FTTC related. I only say that because I've seen no other reports of it failing... seems unlikely that you and I are the only ones to use it today  I have just posted a comment on the BT Business forum and waiting to see what they say. Good idea.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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Using a PC and Google Chrome here, lets me put in the tick, my number etc, starts and then packs up....
'The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.'
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