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So, the St Neots exchange is being FTTC enabled but BT in their wisdon have decided not to put FTTC in my cabinet. Arrrgh. Help.
So what happens now?
BT's engineering team presumably moves onto another area.
Is there any chance they come back to enable my cabinet?
Is there anything that infuences this?
Do they do the exchanges in phases?
Or is it just a case of they do most of an exchange then move on leaving a few unlucky subscribers out who wont get revisited until all the other exchanges are done.
Even worse I've got Virgin cable box outside and I cant get that either!
Great support for business.
Localised 3rd world notspot or what.
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Is there any chance they come back to enable my cabinet? Probably
Is there anything that infuences this?Lines on the cabinet and cabinet capacity
Do they do the exchanges in phases?There doesn't seem to be a pattern, big and small exchanges being done
Or is it just a case of they do most of an exchange then move on leaving a few unlucky subscribers out who wont get revisited until all the other exchanges are done.
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Is there any chance they come back to enable my cabinet? Yes, how high a chance cannot say
Is there anything that infuences this? Number of lines connected to a cabinet, problems getting permission for cabinet in that location, e.g. is it a conservation area
Do they do the exchanges in phases? Sometimes, like the original ADSL roll-out, the full logic was never known
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Register (or login) on our website and you will not see this ad.
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Why can you not get Virgin?
I take it you mean a green virgin cab?
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XILO.net Office 8Mb
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Hello..
Upon reading this thread im going through the same issue that Fibre was installed on my exchange in Sept last year but my cabinet was not upgraded. To make it worst the two cabs either side which one is 100yds and the other 300 yds are both enabled for fibre.
I have taken my fight right up to Steve robertson CEO openreach as i find this unacceptable.. They are saying my issue is due to failure of the 'technical criteria' needed.
It has passed the connections criteria.! but not the technical criteria.!
Does anyone know what the technical criteria actually is.?
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Technical
Permission for cabinet location
Space for a cabinet
Mains power
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Transformers and ASC upgrades don't always come cheap.
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In the same boat but my cabinet has defintiely been done (checked with friendly Openreach engineer)
Late 2010 Infinity checker was showing service was available after September 2010 go-live date.
Come January and ready to place an order, checker now just says "BT Infinity is not currently due to be rolled out in your area.Register and we will keep you up to date about the BT Infinity rollout."
It would be nice if it said something a little more encouraging especially as the exchange is definitely enabled.
Some gremlins in the system? Or a planned systematic roll-out for which a little bit more information would be really useful?
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In reply to a post by Anonymous:
Late 2010 Infinity checker was showing service was available after September 2010 go-live date.
Come January and ready to place an order, checker now just says "BT Infinity is not currently due to be rolled out in your area.Register and we will keep you up to date about the BT Infinity rollout."
It would be nice if it said something a little more encouraging especially as the exchange is definitely enabled.
Some gremlins in the system? Or a planned systematic roll-out for which a little bit more information would be really useful?
That's exactly what happened with ours mid-December, even though you could hear the cooling running inside it. Previously it had a 31 December schedule.
It went live some time in mid January.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
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Thanks for the replies folks.
No obvious reason for planning issues, is roadside like any other cabinet, checked online an just no application made for this cabinet.
I assume BT's banal palm them off explanation would be "not enough subscribers in this area"
I suppose I was wondering what if anything might sway BT's hand, a local campaign to get everyone to sign up to infinity? or is this now too late and pointless as BT have now "done" St Neots and the teams will move on elsewhere?
As for virgin Grrr ... cables in the street outside my premises, green louvred boxes around the place, flat refusal bt Virgin to even look into it any further.
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No obvious reason for planning issues,
Not really possible to diagnose planning issues on hunches. Could be power or copper condensing issues meaning they will have to have a think about a particular cabinet.
Edited by deleted (Mon 07-Feb-11 23:18:25)
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Well this just got weirder.
The cabinet I am connected to (as confirmed by Openreach engineer for a recent line fault) is having a nice new DSLAM cabinet installed next to it and another one is going in further down the road away from the exchange.
So it seems fibre is coming my way after all.
If I go to the Infinity website and enter my tel nr it tells me that FTTC is not planned for my area.
So what can I make of this?
Can I be hopeful that it is just that the Infinity site that is out of date? Especially as I suspect this is a modification to their existing rollout plan.
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So what can I make of this?
It appears very little other than it wont be available very soon. The infinity site seems to return the not planned message when there is no confirmed availability date, which may mean not in the current rollout schedule, or planned but just no confirmed date yet. The good news for you is it appears to be the latter
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I wouldn't worry unduly, the Infinity site sent me a variety of wholly inaccurate data for my line. Even telling me it wasn't going to be done, when the shell had been fitted many weeks before.
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