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Standard User bobbyboyuk
(member) Thu 10-Mar-11 13:26:01
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Re: BT Infinity missed me!


[re: mrjoesaunders] [link to this post]
 
In reply to a post by mrjoesaunders:
This is excellent, so how do I actually approach BT to get this installed?


check your private messages
Standard User nelix01
(member) Thu 10-Mar-11 16:04:37
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Re: BT Infinity missed me!


[re: MrSaffron] [link to this post]
 
The BT Total Broadband Option 3 with Fibre product is currently in pilot with BT Retail and not on general sale. That is why the checkers are not showing it as an option.
Standard User bobbyboyuk
(member) Thu 10-Mar-11 16:28:26
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Re: BT Infinity missed me!


[re: nelix01] [link to this post]
 
mines just been installed by bt, checker said 7mb, connected at 17mb, having 1060 metres of aluminium between cab and me didnt help.

still chuffed with 17mb though compared with that i used to get.


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Standard User mrjoesaunders
(newbie) Fri 11-Mar-11 09:57:31
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Re: BT Infinity missed me!


[re: bobbyboyuk] [link to this post]
 
I have been in contact with Ian Livingstone, the CEO of BT and he refuses to put me on the pilot for BT broadband with fibre option 3. How did you guys manage to get onto this?

Thanks

Joe
Standard User mrnelster
(member) Fri 11-Mar-11 10:17:17
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Re: BT Infinity missed me!


[re: mrjoesaunders] [link to this post]
 
Go to this site Joe, and click on FTTx.

http://www.robertos.me.uk 

You will find a list of alternate ISP's who may be able to provide you with FTTC on a sub 15Mbps connection. The price may be different though. wink

Knowing how it works is completely different to understanding how it works.
Standard User mrjoesaunders
(newbie) Fri 11-Mar-11 10:45:26
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Re: BT Infinity missed me!


[re: mrnelster] [link to this post]
 
Thanks for that, I have been looking into alternative fibre providers and found some with good deals, might be the way to go smile

Joe
Standard User mrjoesaunders
(newbie) Fri 11-Mar-11 14:34:20
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Re: BT Infinity missed me!


[re: bobbyboyuk] [link to this post]
 
So to conclude....

BT will not move me onto "BT Broadband with Fibre option 3" and I have to pay over £200 to terminate my existing contract. So I am stuck with 56kbps down because BT don't want me making there Infinity stats look bad.

Disgraceful....

Thanks for all your help though people, it's certainly been an eye opener to me.
Standard User BatBoy
(legend) Fri 11-Mar-11 14:35:42
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Re: BT Infinity missed me!


[re: mrjoesaunders] [link to this post]
 
In reply to a post by mrjoesaunders:
So to conclude....

BT will not move me onto "BT Broadband with Fibre option 3" and I have to pay over £200 to terminate my existing contract.
What contract?



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Standard User mrjoesaunders
(newbie) Fri 11-Mar-11 15:02:38
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Re: BT Infinity missed me!


[re: BatBoy] [link to this post]
 
My 12 month BT Broadband contract.
Standard User BatBoy
(legend) Fri 11-Mar-11 15:04:16
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Re: BT Infinity missed me!


[re: mrjoesaunders] [link to this post]
 
How much longer is it?



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