In reply to a post by peaks:

Same here...

Though SamKnows shows it as all up and running... which I am inclined to have more faith in, since they showed 1/3/11 - then 11/3/11 which changed to Available last night.

Meanwhile BT is now 30th June as per the rest of you....

Just not sure whats going on anymore.

What does the IDNet checker say?

I would say that for everybody that is unsure what is going on to write to the BT head office and ask for clarification and why do the dates fluctute around so much.

At the least that means somebody will have to write a letter back to you.

The problem if you have worked in any large corportae enviroment is one of miscommunication or no communication between parts of the company.

Perhaps if enough people ask the same questions then BT head office may look at what is going on lower down in the management structure.

Thats what I did via an email and the answer I had back was by the end of this month for sure.
So it's worth emailing Ian Livingston.

WWWombat

Ever thought that this may be the power companies fault not directly BTs. If they tell BT they can do it in Oct, then fail and move the date to Feb and mess up again, Now they are back again is it any wonder BT move the date back to June!. Maybe if they succeed this time you will get it before June. It sure won't work without the power.

Accepted, and I know my case is a relatively special one. But unless I actually go past the cabinet and see roadworks with a sign attributing them to the power company, my frustration lies with BT. It is BT that feed the information to us, after all.

Perhaps BT should check out the wave of frustration they cause in mid-March, mid-June, mid-Sept and mid-Dec when, en-mass, they move everyone's dates back by 3 months.

The problem therefore, is all to do with the dates they're giving us, and their practice of using placeholders at the end of each quarter, and the mass shifting of the placeholders. The solution is to have a different way of managing expectations.

Samknows is exchange level. In other words they'll show an exchange as enabled if 1 cabinet has been set up. My exchange has been showing like that since last summer but plenty of people in my town aren't on enabled cabinets yet.

The dates are just estimates really. There is a lot of work in installing fibre to numerous cabinets, often miles from the exchange, and then actually installing the cabinets themselves. Maybe there are unforeseen problems at the exchange or some bit of road needs dug up and the council or residents kick up a fuss. Then you need to have enough engineers trained up to actually set it up in people homes. No point saying "whoop there it is!" and then because you get a thousand orders and have 2 bods trained up you start quoting "we can send an engineer round next August".

Point is there is a lot of work involved so they're not going to hit every single date. In any event, theres little way of inferring from the date what it means. 1 cabinet? 10? Your one? Your mates one?

Would no information at all be better? If they just kept quiet then no one would have anything to complain about.

But we all know what would happen if BT decided tomorrow to just remove all the dates entirely. This forum would probably buckle under the next thing to rage about.

When they were installing the new cabs around us the the power company whas working next to them

Easy to knock the knockers when you are already enabled to be fair?

Edited by mrnelster (Tue 15-Mar-11 17:34:34)

In reply to a post by mrnelster:

Easy to knock the knockers when you are already enabled to be fair?

Not that I'd ever knock knockers?