Speed drops

I know if the first 10 days of connection the speeds will drop to check what the connection can handle.

This morning I had a connection of 36MB but now its only 6. SHould i be rebooting the VDSL modem?

Ran a BT speedtest?

speedtester.bt.com

Cant seem to get it to work either on Windows 7 or OS X

Does the PLusnet "Current Line Speed" update on Plusnet FTTC? That is the IP Profile and the only clue you get to connection speed.

Even the BT speed tester doesn't show your connection speed on FTTC. Just the profile and throughput.

In reply to a post by ConorMK:

Cant seem to get it to work either on Windows 7 or OS X

You do just put the phone number in? Not that ID rubbish as well?

yeah just phone number. keeps saying an error has occured.

This is what the plusnet site says:

Phone exchange:MILTON KEYNES
Estimated line speed:3.0Mb (This may vary between 2.5Mb and 6.5Mb) - Checked on 2011-02-23 15:04:35
Current line speed: 7.15 Mb

Hopefully problem solved. Called PN Support and they said my profile was still stuck on the old ADSL setting and were going to override that, so will need to reboot modem and router.

6mb is certainly not ok, with an initial 36mb sync. Keep an eye on it and if its still down their raise a fault.

In reply to a post by ConorMK:

Hopefully problem solved. Called PN Support and they said my profile was still stuck on the old ADSL setting and were going to override that, so will need to reboot modem and router.

There you go .

I'll PM my bank details for my reward.

Cheque is in the post

finally able to do a BT speedtest
FAQ

Results Image not loaded

Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
34966 Kbps

0 Kbps 38717 Kbps
Max Achievable Speed

> Download speedachieved during the test was - 34966 Kbps
For your connection, the acceptable range of speedsis 12000-38717 Kbps .
Additional Information:
IP Profile for your line is -38717 Kbps

2. Upstream Test: -provides background information.

Upload Speed
1539 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed

>Upload speed achieved during the test was - 1539 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 2000 Kbps

I note the 2Mbps upstream though. Elsewhere in the last few days I seem to remember the Plusnet trial is supposed to be 10Mbps upstream?

As usual Bob, you were right. I called Plusnet and the order had been put through incorrectly.

They have now reordered and the upload is now what it should be, 10Mbps at 1.04MB/s

http://www.mybroadbandspeed.co.uk/results/85713491.png

Thanks again

Phew! I just ordered from PlusNet, under the basis that it wasn't bad pricing for a 10Mb upstream. I'm glad you got it sorted...