Hi, I am with virgin Media on the 50Mb broadband at the moment. I am thinking of moving to UTV Business FTTC broadband (http://www.utvinternet.com/broadband/fibre.aspx). I use arround 60 gig a mouth of data (I Think) at the moment.
the reason I am considering leaving virgin is that the Watford area is heavily congested and I feel speeds drop to an unacceptable level during the evenings and weekends.I have also had to speak with technical support which is mainly based in India on three separate occasions. This is fine for basic enquiries, anything that deviates away from the script they are unable to help with.
UTV claim to have unlimited usage and 24/7 UK-based technical support within the business products. I am concerned that they are so much cheaper than any other seller for an unlimited product. I have also been unable to find any useful reviews of their service.
It would be greatly appreciated for advice on whether it is worth the risk of taking a 24 month contract with UTV. Or whether I would be better off going with a different provider.
Thank you for your help in advance.