I thought they had to supply you with a minimum of 12meg download speed.
I think OR "guarantee" it between the cabinet and you if you are on the 15Mbps estimate or higher product. What the individual ISP supplies works just like it did on ADSLx - some are good, some are bad. If only 0.6Mbps gets from the ISP to the exchange >> cabinet, 0.6Mbps is what you get.
I don't remember you giving us a speedtest.net banner result, which may show who your ISP is, underlying WebTapestry?
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost.
Internet connection - IDNet Home Starter Fibre.
Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.